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9.8

Spot Score

1Password - Password Management Software

1Password Reviews in April 2025: User Ratings, Pros & Cons

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4.6

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Starts from $2.99/Month

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1Password Reviews & Ratings

4.6

Excellent

Based on 12121 ratings & 7315 reviews

Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terible

(92)

Expert's Review

Having garnered positive reviews over the last 12 months, 1Password stands out as a solid choice for password management. Users appreciate its affordability and seamless integration across different platforms, allowing for easy password management and login autofill. The Chrome extension further enhances user experience, making password management a ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Seamless experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 201-210 out of 7315

S

Silent

06/12/24

5 out of 5

Everything

Everything. They did a great job supporting my request.

AT

Alex T

06/12/24

5 out of 5

Great support

Very responsive and no-nonsense support for a non-standard issue.

G

Giovanni

06/12/24

5 out of 5

I needed help to switch from a password…

I needed help to switch from a password manager to 1password and the support via email was quick, responses were clear and i didn't have any problem following the directions i was sent and be a new subrscriber with a discount due to my previous subscription migration! Amazing support!

IB

Ian B

06/12/24

5 out of 5

Great Support from a First-in-Class Password App

I am a long-time customer of 1Password and they always respond to questions and concerns quickly. They are very open to customer suggestions and want to grow and improve the product. I see them as the stand-out application in password and critical document storage. Highly recommended. Thanks guys !

B

Bob

06/12/24

5 out of 5

Prompt and helpful response

Quick response which provided a solution to my issue.

JC

Joel C

06/12/24

5 out of 5

Assistance / communication was very clear, fast and it solved my problem.

Date of experience: June 12, 2024

M

Marcel

06/12/24

5 out of 5

Very Efficient Support

I had a great experience with the support team. The response was super fast, the issue was resolved just as quickly, and the interaction was extremely friendly.

C

Charlie

06/12/24

5 out of 5

Thank you for the discount provided.

Communicating with Wahid has been very pleasant. The 1Password product allows me to quickly share across different devices, which has brought great convenience to my life and work. My current experience with it has been fantastic.

H

Heinz

06/11/24

5 out of 5

Support from 1Password: competent, kindly, helps immediately

Last weekend I became a big problem with the two-factor authentication of 1Password caused by myself. I was not able to solve this problem. Then I informed you and discribed my problem. My experience with your support was a real highlight. You are not only competent and very kind, you want to help your customer immediately and do so. My problem was solved in a very, very short time. Many thanks to you all.

M

Mike

06/11/24

5 out of 5

Good customer support

I got a quick reply from customer support. It was relevant and clear.