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9.8

Spot Score

1Password - Password Management Software

1Password Reviews in April 2025: User Ratings, Pros & Cons

Secure. Organize. Simplify.

4.6

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Starts from $2.99/Month

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1Password Reviews & Ratings

4.6

Excellent

Based on 12121 ratings & 7315 reviews

Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terible

(92)

Expert's Review

Having garnered positive reviews over the last 12 months, 1Password stands out as a solid choice for password management. Users appreciate its affordability and seamless integration across different platforms, allowing for easy password management and login autofill. The Chrome extension further enhances user experience, making password management a ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Seamless experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 141-150 out of 7315

S

SK

07/03/24

5 out of 5

Prompt & courteous

Prompt, personalized and courteous communications.

AW

Alexander Wenzler

07/03/24

5 out of 5

Fast and well informed customer support!

Extremely fast and well informed response to find a solution to my problems. Although I had contact with multiple support employees, I always felt in good hands and they were actually reading my messages and understanding my problem without bombarding me with long template messages that wouldn't even concern my matters.

T

TP

07/03/24

5 out of 5

Very helpful and fast response!

Date of experience: July 03, 2024

B

Bob

07/03/24

5 out of 5

Fast response & resolution.

Date of experience: July 03, 2024

IH

Ian Heritch

07/02/24

5 out of 5

Quick response to my support request.

Received a response to my support question within fifteen minutes, the suggested actions were clear and concise and within two minutes both of my problems were solved. Boom!

M

Margy

07/02/24

5 out of 5

Outstanding computer program trouble shooter...

Person helping me was extremely knowledgeable, very clear with information, very, very patient, willing to try different ways to explain information when originally I did not understand. We had several sessions and before he signed off, he always left with an encouraging message that we would get through the problem. He was very punctual with his phone calls.

AS

Alon Shoham

07/01/24

5 out of 5

Issue - Unlock extension using Touch ID

I had an issue that my extension couldn't by unlock using my touch ID in my Mac. The support team was highly responsive and answer quick, guide me how to export a diagnose report that would help them Identify the issue and very quickly guide me what to do to solve it. I tryed a lot of things before reaching out to the support, including online search and forums but no one had a solution. The support team did it!

RS

Rohil Surana

06/30/24

5 out of 5

Wonderful support team

Had an issue with payments on Android and the team helped to fix it asap. Very polite and helped through the entire process at once.

G

Garry

06/30/24

5 out of 5

Fast response…

Fast response with precise instructions for what I needed. Thank You!

NS

Nathan Scott

06/30/24

5 out of 5

Great Customer Service

I reached out to 1Password support with a question about a student discount. Even though I did not qualify for the discount for a family plan, Zahra, the customer service support person, provided me with a credit just for being a loyal customer. The response was also extremely timely. That is really great customer service. Thank you!