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9.8

Spot Score

1Password - Password Management Software

1Password Reviews in April 2025: User Ratings, Pros & Cons

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4.6

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1Password Reviews & Ratings

4.6

Excellent

Based on 12121 ratings & 7315 reviews

Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terible

(92)

Expert's Review

Having garnered positive reviews over the last 12 months, 1Password stands out as a solid choice for password management. Users appreciate its affordability and seamless integration across different platforms, allowing for easy password management and login autofill. The Chrome extension further enhances user experience, making password management a ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Seamless experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 111-120 out of 7315

DW

Dimitri Wolford

07/13/24

5 out of 5

1Password Customer Support

Mark L., the 1Password customer support rep who helped me, did an excellent job helping me troubleshoot an iOS issue preventing me from accessing my account. This was by far the fastest and most pleasant customer support experience I’ve ever had with any app.

A

Alex

07/13/24

5 out of 5

Quick response and solution to my…

Quick response and solution to my question. As a new customer I am excited to see that customer support is a priority for 1password.

AK

André Kaiser

07/12/24

5 out of 5

Fast, friendly and competent

Fast, friendly and competent processing when migrating two accounts. I wish support requests were handled this well everywhere

R

Rochelle

07/12/24

5 out of 5

Timely and friendly support

Timely and friendly support. Everything was also explained in detail and in a way that was easy to understand.

R

Roger

07/12/24

5 out of 5

Great customer response / interaction /…

Great customer response / interaction / actions taken

E

EK

07/10/24

5 out of 5

Impeccable service you can trust & rely on

Been using 1Password for MANY years. Their impeccable service has not declined in the least, even with their very well deserved growth & success. They’re knowledgeable, efficient, pay attention to the problem at hand and stay on it until the question/issue is dealt with. With the increasing fears of hacks & breaches it’s such a comfort to feel safe with a company that truly has your back, especially with such sensitive & important information.

KS

Keith Scott-Mumby

07/10/24

5 out of 5

patient and helpful with an old duffer

patient and helpful with an old duffer! thank you guys!

E

Ena

07/10/24

5 out of 5

Great service

The team at 1Pass is very helpful with my enquiries. Would definitely recommend them!

MC

Marco Cassone

07/09/24

5 out of 5

fast and helpful

fast, good and very helpful!

J

Jason

07/09/24

5 out of 5

Used Dashlane for years but recent…

Used Dashlane for years but recent reviews made me switch. They offered a 75% discount because I had a love subscription to DL and the whole process was quickly dealt with by their support team. Great service in helping me switch, great pricing, what's not to like? 👍