8.7
Spot Score
Streamline customer management with 1CRM.
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Starts from $13/User/Month when Billed Yearly
1CRM is a versatile, web-based CRM solution that offers a comprehensive set of tools for managing customer relationships and operations. With features like work order management, asset management, marketing campaign management, and telephony integration, it provides businesses with everything they need to streamline their processes. While the interface may be ...Read more
1CRM is available both as a web-based and desktop application, offering flexibility for various user preferences.
It includes efficient work order management, allowing businesses to easily track tasks and streamline operations.
The software provides robust asset management features to help businesses keep track of their physical and digital assets.
1CRM supports marketing campaign management, enabling users to plan, execute, and monitor campaigns effectively.
The interface may be overwhelming for new users, requiring time to get familiar with all the features.
Customization options may not be as flexible as some competitors, restricting tailored use cases.
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Anonymous Reviewer
09/25/17
Would Not Recommend - Product looks good, but very complicated & poor company service
PROS & CONS What are the best aspects of this product? The site is loaded with features. In fact, for the average person (IMO) it's overloaded and overcomplicated. You need to be fairly "techy" to know what half the stuff means and does. But it does appear to be rich in features. And it has a very basic app to go with it, which looked like it was a good work in progress. What aspects are problematic or could work better? Customer service. It appears if you have problems the only person to ...
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Oliver Weber
04/16/17
SITE NOT SECURE, many bugs, horrible docs, no support
PROS & CONS What are the best aspects of this product? Attempt to integrate all back office functions - but fails. CRM, EM, DM, etc. Email marketing simply doesn't work. Vendor agrees it is inordinately complicated (um … have you heard of MailChimp? How hard can it be?) and offers to help only if you buy consulting hours. Emails and documents look like the work of a middle-schooler, definitely can't be presented to customers. What aspects are problematic or could work better? CHROME WARNS ...
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