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9.4

Spot Score

123FormBuilder - Online Form Builder Software

123FormBuilder Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly design and manage online forms.

4.3

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Starts from $19.99/Month when Billed Yearly, also offers free forever plan

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123FormBuilder Reviews & Ratings

4.3

Very Good

Based on 593 ratings & 157 reviews

Rating Distribution

Excellent

(138)

Very Good

(8)

Good

(6)

Poor

(1)

Terible

(4)

Expert's Review

123FormBuilder has garnered praise for its user-friendly interface and comprehensive form-building capabilities. Users appreciate the simplicity of creating forms with drag-and-drop functionality, customizable output emails, and quick data submission. The platform's seamless integration with various tools like Zendesk Support and Salesforce further enhances its ...Read more

123FormBuilder pros and cons

  • Efficient and valuable for creating forms with customizable output.

  • Excellent customer support and knowledgeable help desk.

  • Intuitive platform with pre-made templates for easy form creation.

  • User-friendly interface without the need for technical expertise.

  • Beginners may find the feature richness and customizations complex without sufficient support.

  • Marketplace has limited options for additional apps and connectors, restricting advanced functionalities.

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Showing 151-157 out of 157

NL

Ninna L

02/01/18

2 out of 5

If I would get all of my submissions... I'd love it.

What do you like best? Easy to create and edit forms... easy to understand... very user-friendly. What do you dislike? I have three people designated to receive the form submissions. In the beginning we were getting them... all of them. Then... all of a sudden... we stopped getting all of them. One of us would get a submission and the other two wouldn't... or none of us would get the submission at all and would have to log in to 123 to get the submissions. OR... all of us would get ...

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MB

Michael B

02/01/18

1 out of 5

Good product, but has flaws and terrible support

What do you like best? Ease of use, good integration, nice features What do you dislike? The rules have flaws and support is always offline. Very slow in responding and resolving issues. What problems are you solving with the product? What benefits have you realized? Booking

AI

Administrator in Photography

02/01/18

0 out of 5

Expensive and limited

What do you like best? At first, when I started with WIX, they have a special of 5$ for a limited "bronze" version of 123 contact forms. I used it for a long time... but I always hated it. What do you dislike? missing features that make forms interactive and fun. cheap on things... *MIssing "picture selection" was big for me... I want my user to select a picture as a choice. with 123form, you can't do that, you need to add a picture (which counts as one of your items) ...

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UI

User in Marketing and Advertising

08/02/17

2.5 out of 5

Gets the hob done

What do you like best? App for wix - is somewhat limited in features. What do you dislike? I started using Jotform, has more features and templates then 123contactform Recommendations to others considering the product: If you are using there plugin app for Wix and all you need is a simple contact us - it is good What problems are you solving with the product? What benefits have you realized? contact forms and signup forms

UI

User in Environmental Services

03/23/17

4 out of 5

Good form builder with lots of integrations

What do you like best? 123contactform offers a cost effective form builder that is extremely versatile. You can use it for a simple survey, event sign up, online merchandise sales, contact forms, or sign ups for email newsletters, just to name a few possible uses. There are tons of integrations with other services including payment processors, Google services, email marketing services, and more. What do you dislike? The software is occasionally buggy and has odd errors. Sometimes ...

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MS

Michael S

10/23/16

3.5 out of 5

Generally works well

What do you like best? Easy to embed forms; lots of options for form fields. What do you dislike? It is sometimes buggy and difficult to fix (especially with field validation). Also not the best with mobile. What problems are you solving with the product? What benefits have you realized? Collecting information from email subscribers.

JG

Janna G

06/22/16

4 out of 5

Quick and Easy.

What do you like best? There are many templates to choose from and there is the ability to copy forms (so that you don't have to rebuild - great for clients with multiple locations). Decent field options. We use these forms with many of our clients: order forms, special offers, employee applications, etc.n For each form you build - it tracks the submissions and you can generate reports and export data - that is a great feature. What do you dislike? Looks and feels a little "old ...

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