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9.4

Spot Score

123FormBuilder - Online Form Builder Software

123FormBuilder Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly design and manage online forms.

4.3

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Starts from $19.99/Month when Billed Yearly, also offers free forever plan

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123FormBuilder Reviews & Ratings

4.3

Very Good

Based on 593 ratings & 157 reviews

Rating Distribution

Excellent

(138)

Very Good

(8)

Good

(6)

Poor

(1)

Terible

(4)

Expert's Review

123FormBuilder has garnered praise for its user-friendly interface and comprehensive form-building capabilities. Users appreciate the simplicity of creating forms with drag-and-drop functionality, customizable output emails, and quick data submission. The platform's seamless integration with various tools like Zendesk Support and Salesforce further enhances its ...Read more

123FormBuilder pros and cons

  • Efficient and valuable for creating forms with customizable output.

  • Excellent customer support and knowledgeable help desk.

  • Intuitive platform with pre-made templates for easy form creation.

  • User-friendly interface without the need for technical expertise.

  • Beginners may find the feature richness and customizations complex without sufficient support.

  • Marketplace has limited options for additional apps and connectors, restricting advanced functionalities.

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Showing 91-100 out of 157

AI

Administrator in Hospital & Health Care

05/01/20

5 out of 5

Absolutely fantastic site that I use for multiple purposes

What do you like best? It's the user-friendliness of the platform that permits one to create really professional forms in no time at all What do you dislike? I am struggling with getting the analytics on the reports to be more user-friendly though What problems are you solving with the product? What benefits have you realized? Several Use it to do surveys with my staff ; log activities ; archive outputs, recruit staff (begining now)

AI

Agency in Marketing and Advertising

04/27/20

5 out of 5

Fantastic Support!

What do you like best? Tech support is great - Georgiana was fantastic! What do you dislike? The feature I wanted was global only and could not be set to individual fields. Recommendations to others considering the product: IT WOULD BE GREAT IF YOU OFFERED A SILVER PLAN!!! For agencies like us that are just starting out and the GOLD PLAN is too large of a jump. What problems are you solving with the product? What benefits have you realized? I create websites for ...

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AI

Administrator in Non-Profit Organization Management

04/21/20

5 out of 5

Great customer service

What do you like best? Amazing customer service. Alexandra helped me with a cookies issue and was very persistent and quick to respond. What do you dislike? Some intermittent challenges with logging on. What problems are you solving with the product? What benefits have you realized? Provides a free membership form for new members to sign up to our charity.

AI

Administrator in Entertainment

04/16/20

5 out of 5

Great support team

What do you like best? I love how easy and versatile the form builder is. They offer the ability to create a form for every possible situation. Start with a template or start from scratch. What do you dislike? I dislike that I do not yet know all of the possibilities that I can use the forms for, I get an idea and make it happen, and if I struggle I ask for help. What problems are you solving with the product? What benefits have you realized? I like to create online games ...

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SL

Selim Lok

04/08/20

5 out of 5

Highly recommend this company.

Great customer support and very understanding company especially during the COVID-19 outbreak times. I would highly recommend these guys.

MA

Michael Andrew Upton

03/26/20

5 out of 5

Very responsive and professional

Very responsive and professional. They went the extra mile to help me.

DC

Don C.

02/26/20

5 out of 5

Super helpful with everything that i…

Super helpful with everything that i needed and really quick to respond via the messaging platform that they use.

B

Ben

02/13/20

5 out of 5

I have been using 123 forms for a while…

I have been using 123 forms for a while and recently upgraded my account. I'm a small business, meaning IT support, marketing and sales are all me! With minimal IT tech know how, this product and indeed the customer support team have made it possible to provide the best possible service to my clients. Great support, customer care and a great product.123 are always evolving the products and asking users for their input and opinion.

A

Aram

02/06/20

5 out of 5

Greate Support and easy to use.

Greate Support and easy to use.. :)

G

Gabrielle

01/22/20

5 out of 5

Amazing customer service/support

I came across 123FormBuilder through a quick google search. I wasn't expecting to find just what I needed with such thorough support from a chat agent, but that is exactly what I received. The agent, Karla, was so patient and supportive in answering all of my questions and walking me (a tech novice) through each step to program my form to have it function exactly as I needed. I will definitely use them in the future - highly recommend!