A rule-based chatbot is a type of software that uses predefined rules and logic to interact with users in a conversational way. It is designed to mimic human conversation and provide helpful responses to user inquiries. This feature uses a set of rules and decision trees to guide the chatbot's responses, ensuring that it stays on topic and provides accurate information. One of the key benefits of a rule-based chatbot is its ability to handle repetitive or routine tasks, such as answering frequently asked questions, without
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