What does 'Incident Tracking' mean?

Incident tracking is an essential software feature that is utilized by companies and organizations to efficiently manage and report any incidents, bugs, or issues that may arise within their systems or processes. This feature allows businesses to keep track of any unexpected events or problems that may occur, ensuring they are addressed and resolved in a timely manner. With incident tracking, users can easily log and document all incidents, including the date, time, and details of the occurrence. This record serves as a valuable reference and helps teams