What does 'Front Office Management' mean?

Front Office Management is an integral part of any software that deals with customer interaction and management. It refers to the activities and tasks that are carried out at the front desk or reception area of a company, which is the first point of contact for customers. This feature is designed to streamline the front office operations and enhance customer experience. One of the main features of Front Office Management is customer management. It allows businesses to store and manage customer information, such as contact details, preferences, and purchase history,