Case Analytics
Case Analytics is a comprehensive feature that is designed to analyze cases and provide detailed insights, allowing users to make informed decisions and efficiently manage their operations. This feature integrates various data points and presents them in a user-friendly manner, making it a powerful tool for businesses of all sizes. With Case Analytics, users can track various performance indicators such as case volume, closure rates, and average handling time. This information is essential in identifying potential bottlenecks and streamlining processes to improve overall efficiency. Additionally,
