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Compare Zendesk Support vs Panoply

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Panoply is a utility package of easy to use tools to facilitate rapid prototyping and automatic data processing. Panoply includes functions to turn dictionaries into lists, to generate ... Read More

Entry Level Pricing
  • Starts from $49 , Billed Yearly
  • Starts from $1,165 , Billed Monthly
Free Trial Availability
Spotsaas Score

9.2/10

9.7/10

User Ratings

Features

Total Features

18 Features

11 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $49 , Billed Yearly
          • $1,165 , Billed Monthly
          Pricing Pans
          • Suite Team

            $59

            • Industry-leading ticketing system

            • Messaging across web, mobile and social

            • Email, voice, SMS, and live chat support

            Show more +

          • Suite Growth

            $99

            • Includes features of Suite Team plan, plus

            • Help center - Multiple

            • Easy-to-set up automations and workflows with additional options

            Show more +

          • Suite Professional

            $125

            • Includes features of Suite Growth plan, plus

            • AI-powered automated answers - Up to 500

            • Routing based on agent status, capacity and skills, as well as conversation priority

            Show more +

          • Browse all pricing plans
          • STARTER

            $385

            • Powerful Data Warehouse

            • Auto Data Pipeline (ELT)

            • Zero Maintenance

          • PRO

            $775

            • Everything in Starter, plus

            • Automated Backups

            • User Permissions

            Show more +

          • BUSINESS

            $1,165

            • Everything in Pro, plus

            • Platform Analytics

            • Screen Share Support

            Show more +

          • Browse all pricing plans
          Pricing Pagezendesk-support pricingpanoply pricing

          Other Details

          Organization Types supported
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          49

          Very Good

          2

          Good

          3

          Poor

          1

          Terible

          1

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          HoneyBook

          HoneyBook

          Agriwebb

          Agriwebb

          Shinesty

          Shinesty

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          Connection details

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].