Yes, both Zendesk Support and Panoply offer a Free Trial.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
Panoply is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Panoply Starts at $1,165 when Billed Monthly.
Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.
Some top alternatives to Panoply includes Talend Cloud Data Integration, Etlworks Integrator, Stitch, Matillion ETL, Fivetran, Blendo, Xplenty, Etleap, ETLrobot and Portal.