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Compare Zendesk Support vs Panoply

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Panoply is a utility package of easy to use tools to facilitate rapid prototyping and automatic data processing. Panoply includes functions to turn dictionaries into lists, to generate ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $1,165 , Billed Monthly
Free Trial Availability
Spotsaas Score

9.2/10

9.7/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

18 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $1,165 , Billed Monthly
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          Pricing Pagezendesk-support pricingpanoply pricing

          Other Details

          Organization Types supported
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          49

          Very Good

          2

          Good

          3

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Panoply stands out as an exceptional data warehouse solution, praised for its ease of use, efficient data management capabilities, and excellent customer support. Users appreciate the platform ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Simplifies data management from multiple sources, making it efficient and easy for users to transform data for analysis.

          • Provides excellent customer support, quick issue resolution, and custom connector creation.

          • Ease of use and quick setup, reducing the need for manual data handling and engineering efforts.

          • Automates data pipeline setup, accelerating the process of gaining insights.

          • Democratizes data access, enabling various stakeholders to analyze data regardless of technical expertise.

          • May lack some enterprise features like 2FA and complex connectivity options for larger businesses.

          • The user interface and dashboard could be improved for better usability.

          • May face limitations in handling extremely large datasets or advanced ETL job flows.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          HoneyBook

          HoneyBook

          Agriwebb

          Agriwebb

          Shinesty

          Shinesty

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          Connection details

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and Panoply offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Panoply is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Panoply Starts at $1,165 when Billed Monthly.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Panoply includes Talend Cloud Data Integration, Etlworks Integrator, Stitch, Matillion ETL, Fivetran, Blendo, Xplenty, Etleap, ETLrobot and Portal.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].