Compare Zendesk Sunshine vs Ideta

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Sunshine (53) Get Quote Get Quote	Ideta Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More	Ideta is a leading cloud-based conversational AI platform that enables businesses to improve customer engagement through AI chatbots. With its natural language processing (NLP) technology, ... Read More
Entry Level Pricing	Starts from $19	Not Available
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	7.9/10	Not Available
User Ratings	4.2 (22)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	4 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$19	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Individuals Large Enterprises Freelancers	Medium Business Small Business Individuals Large Enterprises Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 22 reviews)	0 (based on 11 reviews)
Rating Distribution	Excellent 30 Very Good 13 Good 9 Poor 0 Terible 1	Excellent 25 Very Good 8 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and user-friendly interface, requiring little to no training for basic usage. Seamless organization and management of customer tickets, chats, and emails in one system. Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences. Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels. Offers strong reporting capabilities essential for businesses to monitor and optimize operations. Advanced features and configuration can feel daunting to new users without prior experience or adequate training. Limited sophistication in transaction-related data handling, requiring improvements for better usability. Some users report expensive integration setups that raise overall adoption costs for certain workflows.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Workplace 4.1 (1988 reviews) Zendesk Sunshine 4.2 (22 reviews) Google Analytics 4.6 (8928 reviews)

Customers

Customers	MCM ASG Technologies MakeSpace	iab. IFCAM Rci

Media and Screenshots

Screenshots	2 Screenshots	2 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Alterra Conversational AI Bot Botbot.AI

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Sunshine offers Free Trial, but Ideta does not.

Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Ideta is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Zendesk Sunshine begins at $19/User/Month, while pricing details for Ideta are unavailable.

Some top alternatives to Zendesk Sunshine includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

Some top alternatives to Ideta includes Alterra, Conversational AI Bot, Botbot.AI, yellow.ai, ChatAndBot, Tiledesk and Webapi.ai.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Sunshine vs Ideta

Zendesk Sunshine

Ideta

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure