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Compare ServiceTitan vs Salesforce Field Service

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Overview

Description

ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More

Salesforce Field Service delivers comprehensive order management and service optimization solutions for service companies. From the smallest service firm to the largest, Salesforce Field ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $50 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.5/10

8.7/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

16 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $50 , yearly
          Pricing Pans
          • Not Available
          • Dispatcher

            $165

            /user/month

            • Scheduling and Optimization

            • Resource and Work Management

            • Workflow Automation

          • Technician

            $165

            /user/month

            • Mobile App and Productivity Tools

            • Workflow Automation

            • Offline capable

          • Contractor

            $50

            /user/month

            • Mobile App for work orders, cases, contracts

            • Mobile Productivity Tools

          • Browse all pricing plans
          Pricing Pageservicetitan pricingsalesforce-field-service pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          263

          Very Good

          41

          Good

          9

          Poor

          4

          Terible

          17

          Excellent

          214

          Very Good

          114

          Good

          21

          Poor

          6

          Terible

          3

          Expert's Review generated by AI

          ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

          • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

          • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

          • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

          • Responsive customer support team, with quick resolutions and assistance for any issues or queries.

          • The software may have a steep learning curve for new users, especially without proper guidance or training.

          • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Kone

          Kone

          Kuka

          Kuka

          GreenThumb

          GreenThumb

          Media and Screenshots

          Screenshots

          No screenshots available.

          field service

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Salesforce Field Service offers Free Trial, but ServiceTitan does not.

          ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

          Salesforce Field Service is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Salesforce Field Service begins at $50/user/month when yearly, while pricing details for ServiceTitan are unavailable.

          Some top alternatives to ServiceTitan includes Smart Service, Housecall Pro, Service Fusion, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

          Some top alternatives to Salesforce Field Service includes Smart Service, BiznusSoft Field Service, ServiceMax, Fieldd, Oracle Field Service Cloud, ServiceWorks, Call of Service, SAP Field Service Management, Easy Field Services and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].