Compare Intercom vs productboard

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Visit website Visit Website	productboard (89) Visit website Visit Website

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	Productboard is the product management software for agile development teams. The SaaS solution lets you reduce effort and improve return on investment, every day. The platform features ... Read More
Entry Level Pricing	Starts from $59	Starts from $20 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.8/10	9.5/10
User Ratings	4.3 (2278)	4.3 (340)
	Visit website	Visit website

Features

Total Features	9 Features	15 Features
Unique Features
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Pricing

Pricing Option
Starting From	$59	$20 , Billed Yearly
Pricing Pans	Not Available	Essentials Get Started Yearly - $20/maker per month Monthly - $25/maker per month Create and share customized roadmaps Show more + Pro Get Started Yearly - $50/maker per month Monthly - $60/maker per month Connect customer feedback to feature prioritization & planning Show more + Scale Get Started $100 billed yearly only /maker per month, 5 makers min Connect strategic objectives to feature prioritization Visualize feature prioritization and dependencies Show more + Browse all pricing plans
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 2278 reviews)	4.3 (based on 340 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 77 Very Good 5 Good 4 Poor 2 Terible 1
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	Productboard has garnered high praise for its user-friendly interface, robust collaboration features, and seamless integrations with popular tools. Users commend its empowering capabilities that ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.	Centralizes all product feedback and insights in one place, enhancing decision-making and prioritization. User-friendly interface with powerful collaboration features, making it easy for teams to understand customers and plan roadmaps effectively. Seamless integration with popular tools like Jira and Intercom, streamlining workflows and improving efficiency. Customizable and adaptable to various product processes, providing flexibility for different teams and departments. The initial setup and richness of features may require some time and effort to fully grasp, potentially overwhelming for new users without proper training. Limited integration options with other third-party apps and connectors, leading to restrictions in advanced functionalities that could enhance productivity further.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Pivotal Tracker 4 (303 reviews)

Customers

Customers	No Customers information available.	Microsoft Zendesk Dellemc

Media and Screenshots

Screenshots	1 Screenshots	3 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Aha! 4.4 Roadmunk 4.1 ProdPad 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

productboard offers Free Trial, but Intercom does not.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

productboard is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing for Intercom Starts at $59/Month whereas for productboard Starts at $20/User/Month when Billed Yearly.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to productboard includes Aha!, Roadmunk, ProdPad, ProductPlan, Jira, Productroad, ProductFlare, Next Please, airfocus and IdeaPlan.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs productboard

Intercom

productboard

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure