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Compare Intercom vs Parlor

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Parlor - Customer Success Software
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Parlor is a customer success platform that enables businesses to deliver a personalized customer experience across every touchpoint. Based on open standards and built for speed, flexibility ... Read More

Entry Level Pricing
  • Starts from $59
  • Starts from $1,120 , Billed Monthly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

38 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $59
        • $1,120 , Billed Monthly
        Pricing Pans
        • Not Available
        • Starter

          • Announce new product updates & instantly measure users’ reactions

          • Let users create personal roadmaps of prioritized feature requests

          • Promote the best user requests for review and discussion by all users

          Show more +

        • Essentials

          • Includes features of Starter plan, plus

          • Preview designs & prototypes in app to get feedback on potential features

          • Survey users in app to surface their wants and learn what needs attention

          Show more +

        • Premium

          • Includes features of Essentials plan, plus

          • Create & manage a customer council for structured, ongoing feedback

          • Access a dedicated Discovery Specialist to help guide your efforts

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        Pricing Pageintercom pricingparlor pricing

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        1900

        Very Good

        470

        Good

        70

        Poor

        25

        Terible

        31

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Intuitive and user-friendly interface that makes it easy to navigate and use.

        • Efficient automation capabilities, saving time and effort for users.

        • Rich insights and analytics features for better customer support.

        • AI-enabled chat and knowledge base that enhances customer interactions.

        • Segmentation of data and targeting audiences with chatbots for personalized communication.

        • Some users may find the richness of features and customization options overwhelming without proper guidance.

        • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

        • Long wait times for customer service representatives could be a drawback for some users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        Ourbound

        4 Screenshots

        Parlor screenshot

        2 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Intercom nor Parlor offers a free trial.

        Intercom is designed for Large Enterprises, Medium Business and Small Business.

        Parlor is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Intercom Starts at $59/Month whereas for Parlor Starts at $1,120 when Billed Monthly.

        Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

        Some top alternatives to Parlor includes ClientSuccess, Custify, UserIQ, Salesmachine, Upwere, Freshdesk Customer Success (Formely Freshsuccess), Hubble, Rapidr, Follab and InsightSofa.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].