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Compare Help Scout vs Text Request

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Help Scout (325) Visit website Visit Website	Text Request (759) Visit website Visit Website

Overview

Description	Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with ... Read More	Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More
Entry Level Pricing	Starts from $20 , Billed Yearly	Starts from $59
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.7/10	Not Available
User Ratings	4.4 (741)	4.5 (190)
	Visit website	Visit website

Features

Total Features	15 Features	0 Features
Unique Features		No features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$20 , Billed Yearly	$59
Pricing Pans	Standard $25 Get Started 2 Mailboxes (Additional Mailboxes are $10 each per month) 1 Docs site (Additional Docs sites are $20 each per month) Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly) Show more + Plus $50 Get Started Includes features of Standard plan, plus 5 Mailboxes (Additional Mailboxes are $10 each per month) 2 Docs sites (Additional Docs sites are $20 each per month) Show more + Pro $65 Get Started Includes features of Plus plan, plus 25 Mailboxes (Additional Mailboxes are $10 each per month) 10 Docs sites (Additional Docs sites are $20 each per month) Show more +	Basic $59 /month Get Started 2-Way Texting Mass Texting Payments Show more + Starter $139 /month Get Started All Basic Features Scheduled Messages Location Requests Show more + Corporate $279 /month Get Started All Starter Features Custom Merge 5 Dashboards (Text Lines) Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Freelancers Small Business Medium Business Individuals	Large Enterprises Freelancers Small Business Medium Business Individuals
Platforms Supported	Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Mobile - Windows Browser Based (Cloud)	Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.4 (based on 741 reviews)	4.5 (based on 190 reviews)
Rating Distribution	Excellent 237 Very Good 67 Good 11 Poor 5 Terible 5	Excellent 575 Very Good 153 Good 18 Poor 4 Terible 9
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews) Clockify 4.3 (111 reviews)	Quickbooks 4.4 (27182 reviews) SharpSpring 4.3 (2133 reviews) HubSpot CRM 4.2 (10374 reviews)

Customers

Customers	YETI Trello Mixmax	Mathnasium Nissan Farmers Insurance

Media and Screenshots

Screenshots	7 Screenshots	6 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Textable Salesmsg 3.9 MOBtexting 4.3

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].