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Compare Gainsight PX vs Userpilot

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Overview

Description

Gainsight PX is the product platform for building your product business. It gives software companies an end-to-end solution to build, manage and improve products at scale. It includes a ... Read More

Adopting a new software or system that enables online customer support and community management is a significant decision that should not be left to chance. Userpilot was developed from the ... Read More

Entry Level Pricing
  • Starts from $500
  • Starts from $249 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.4/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $500
        • $249 , Billed Yearly
        Pricing Pans
        • Not Available
        • Growth

          • People & Tracking

          • Growth Insights

          • Engagement Layer

          Show more +

        • Enterprise

          • Includes features of Growth plan, plus

          • Unlimited Seats

          • Unlimited Feature Tags

          Show more +

        Pricing Pagegainsight-px pricinguserpilot pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Individuals
        • Freelancers
        • Medium Business
        • Large Enterprises
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        149

        Very Good

        91

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        200

        Very Good

        34

        Good

        2

        Poor

        1

        Terible

        0

        Expert's Review generated by AI

        Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ...Read more

        Userpilot has garnered praise for its ease of use and robust features, making it a standout choice for enhancing user adoption and engagement. Users appreciate the platform's intuitive interface, ...Read more

        Pros and Cons
        • Provides valuable insights into user behavior and product usage, allowing for informed decision-making.

        • Easy to set up and use, with intuitive features that don't require technical expertise.

        • Excellent customer engagement capabilities, including in-app communication and training.

        • Empowers non-technical users to create and launch engagements without relying on development resources.

        • Comprehensive analytics platform that consolidates data for informed actions and strategy alignment.

        • Some users find certain features and customizations complex and overwhelming, especially without adequate support.

        • Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.

        • Intuitive and user-friendly interface, making it easy for users with little technical expertise to create engaging content.

        • Continuously rolling out new features and improvements, enhancing the tool's capabilities over time.

        • Efficient content creation with themes, templates, and duplicate options for creating various content variations seamlessly.

        • Excellent customer support, with fast responses and helpful assistance, including video screens and calls for issue resolution.

        • Empowers marketing teams to tailor user experiences effectively, resulting in improved user engagement and satisfaction.

        • Newcomers may find the richness of features and customizations intimidating, requiring proper support for effective usage.

        • Limited selection in the Marketplace for additional apps and connectors, restricting access to advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Trimble

        Trimble

        Wework

        Wework

        Blackbaud

        Blackbaud

        No Customers information available.

        Media and Screenshots

        Screenshots
        Survey Engagement Performance

        1 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Gainsight PX and Userpilot offer a Free Trial.

        Gainsight PX is designed for Large Enterprises, Medium Business and Small Business.

        Userpilot is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Gainsight PX Starts at $500/User/Month whereas for Userpilot Starts at $249/Month when Billed Yearly.

        Some top alternatives to Gainsight PX includes ProdPad, Productroad, ProdCamp, ProductFlare, Productiv, Zoomph, Amplitude, Userpilot, Pendo and Amplitude Analytics.

        Some top alternatives to Userpilot includes Amplitude, UserIQ, Userlane, Appcues, WalkMe, AppLearnAdopt, Pendo, Amplitude Analytics, Userflow and Experience Layer.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].