Xero Reviews in January 2025: User Ratings, Pros & Cons

Xero is golden

What do you like best? What I like best is the unlimited user capability for no extra charge. It is also convenient to have multiple people logged in at the same time. This allows people to be using it in the field as well as the bookkeeper in the office. What do you dislike? The phone app is not as expansive or fully functional as I would like. It can be used but not the best. It is sometimes easier to log in through my phones web browser than through the app. Recommendations to ...

Comprehensive accounting software

What do you like best? Easy to use reporting. Budgeting and expense tracking. What do you dislike? No live bank feeds with dbs business banking. What business problems are you solving with the product? What benefits have you realized? Benefits are built in budgeting reports. Problems being solved are integrating with other software.

Decent browser UI, much more usable for mobile

What do you like best? Mobile expense upload, mobile experience all around is very intuitive. Easy to take a picture, easy submission and quick response time from finance. What do you dislike? Website app is not as user friendly as it could be, mobile app is much easier to use. Also, difficult to use behind a firewall like Samsung Knox, but this is not a problem unique to Xero. Reporting functionality connected to the dashboard for the company could be better, seems like only certain ...

Love the software and service

What do you like best? I am a big fan of Xero. We've been using their software and partnering with their team for the last 3 years. It's incredibly intuitive and easy to use. They remove most of the thinking and help us stay on top of all of our priorities. What do you dislike? I feel the reporting could be more robust, but at the same time, I have had no major issues using their tech to date. What business problems are you solving with the product? What benefits have you realized? ...

Solid Quickbooks replacement

What do you like best? We like that Xero's features/functionality and cost are vast improvements over Quickbooks. What do you dislike? We dislike that they didn't do more to help us migrate/transition from Quickbooks to Xero. The extent of their migration assistance was sending us links to information. Recommendations to others considering the product Highly recommend you take a hard look at Xero as well as Entryless integration with Xero. What business problems are you solving ...

Great for StartUps - Very Easy to use

What do you like best? The best thing about Xero has to be its ease of use. As a new business we didn't want a dedicated person doing our accounts. Xero handles everything for us from connecting to our bank to sending an managing invoices, we even have connected to our credit card service. As a business we spend a fraction of the time maintaining our accounts than in previous businesses. What do you dislike? Payroll has been a slightly challenging but we got there. Recommendations to ...

SME Accounting

What do you like best? Very clear to use, once it's setup a lot of previously manual processes are automated. It also integrates very nicely with several other backend systems. What do you dislike? There's a definite learning curve, getting it configured and getting the team up to speed Recommendations to others considering the product Give it a go! What business problems are you solving with the product? What benefits have you realized? Getting clearer management accounts & ...

Great Small Business Accounting Software

What do you like best? Awesome user interface to help with accounting. I like that they integrate directly with many different banks and the can pull in a live-feed. For the price, you can't beat it. What do you dislike? The invoicing templates could use more flexibility so that I could potentially create a fully customized invoice that would replicate what I do in Google Slides currently. What business problems are you solving with the product? What benefits have you realized? ...

Streamlines all company finances

What do you like best? Reconciliation with automatic bank feeds, submitting VAT returns, Financial Planning Integrating with Capsule CRM for customer set-up and account status What do you dislike? absolutely nothing, Xero nails our company finances! Recommendations to others considering the product Get a Xero accredited accountant/bookkeeper to advise/assist you where needed What business problems are you solving with the product? What benefits have you realized? Invoicing, ...

Xero Review

What do you like best? It works well with my accountants and how they manage their processes and the bank account integration is mostly seamless. What do you dislike? Cost wise its quite pricey compared to some of the competjtion out there. What business problems are you solving with the product? What benefits have you realized? Invoicing is easier. Bank account reconciliation is a dream.