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Updox - New SaaS Software

Updox Reviews in January 2025: User Ratings, Pros & Cons

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Updox Reviews & Ratings

Rating Distribution

Excellent

(78)

Very Good

(16)

Good

(2)

Poor

(0)

Terible

(6)

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Showing 1-10 out of 102

PS

Pragya S

12/05/23

5 out of 5

"Great Experience with Updox"

What do you like best about Updox? Updox is best for giving unlimited cloud storage and fllexible functionality. We can easily send faxes and can be able to directly link to a patients. What do you dislike about Updox? The disike i have seen in Updox is we cannot identify incoming text due to random phone numbers. What problems is Updox solving and how is that benefiting you? Through Updox we can easily transfer reports to the patients charts, send faxes to specialists and also secure ...

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AA

Avinash A

12/05/23

5 out of 5

"Great Software!!"

What do you like best about Updox? Updox has great features like online consultation. Reminders, scale operation and many other features. What do you dislike about Updox? Updox should improve user AI and I can work without any errors or interruptions. Some features are delayed. What problems is Updox solving and how is that benefiting you? UpDocs is helping my team connect with my patients from anywhere in India and is very cost-effective too. I can do my work without any extra space, which ...

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MT

muskan t

12/01/23

5 out of 5

"Great Experience with Updox Software"

What do you like best about Updox? Updox is best for directly tranfer reports to patient charts, send faxes to specialists and it also secure the messages. What do you dislike about Updox? Sometimes it is not gets the incoming text messages and also not recognize the phone number. What problems is Updox solving and how is that benefiting you? The major problem solving by Updox is we can easily transfer the reports to patients and also send the faxes. We can also do the video conferencing ...

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KP

Khushi P

11/29/23

5 out of 5

"Excellent software for online consultation"

What do you like best about Updox? Updox is helping me expand my business online without any problem. It has great features and is easy to integrate. Great customer support.I would say online documentation is great initiative. What do you dislike about Updox? If I get some discount or budget friendly package then I will become a long term customer. What problems is Updox solving and how is that benefiting you? I am running small medical consultations and this is helping me to interact with ...

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BH

Brian H

08/28/23

4.5 out of 5

"Meets our small business needs for HIPPA compliant scheduling and sharing of info with patients"

What do you like best about Updox? Fax module allows our providers to securely send patient info to our schedulers who can then use UPDOX to organize our files What do you dislike about Updox? Secure texting of patients works without fault but requires the patient to jump through a few steps on their device which is confusing to non-tech savvy clients. What problems is Updox solving and how is that benefiting you? We needed a way for providers to refer patients for follow-up appointments, ...

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AU

Anonymous User

08/24/23

5 out of 5

"Love Updox"

What do you like best about Updox? I love the user friendly feel, the ability to tag incoming faxes for easy organization, and the ability to print to Updox. It's a life saver at our clinic. It's also a nice way to save paper. What do you dislike about Updox? I can't think of a downside of Updox honestly. What problems is Updox solving and how is that benefiting you? It saves the clinic time and paper. It also promotes efficiency.

WL

Wanda L

08/22/23

5 out of 5

"Excellent Product"

What do you like best about Updox? We utilize the UpDox fax most often. It puts our incoming and out going faxes at our fingertips. It is also integrated to our EMR so uploading documets from other providers is a breeze. What do you dislike about Updox? There have been many challenges to mass texting, and it is sometimes hard to send information to everyone in our system all at once. What problems is Updox solving and how is that benefiting you? Ease in sending secure documentation to patients.

DC

Debra C

08/22/23

5 out of 5

"Making the most of your time"

What do you like best about Updox? With Updox, all our incoming reports and faxes can be loaded straight into our EMR system. We use it exclusively for our faxes in and out. The patient portal makes it easier to communicate with our patients because they can send and receive messages through the Updox portal. What do you dislike about Updox? Sometimes it's a little difficult to get custmer service when you need them. You have to leave messages and sometimes that's just not convenient when ...

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LK

Leanne K

08/22/23

5 out of 5

"Practice Manager"

What do you like best about Updox? Streamlining all of our forms for patients to fill out online. Cuts down the cost of paper supplies and printer ink significantly. What do you dislike about Updox? I haven't found any downsides to using Updox. What problems is Updox solving and how is that benefiting you? By creating all of our patient forms on Updox, we are speeding up the check in process. We are definitely more efficient in our processes.

LE

Lisa E

08/22/23

5 out of 5

"UPDOX LOADED"

What do you like best about Updox? Updox is great! i love how we can fax, utilize our EMR all in once click! What do you dislike about Updox? id like to see check boxes on what the users can and cannot access What problems is Updox solving and how is that benefiting you? printing! updox solved that issue for us, we can have our physician sign directly on the updox. literally we can sign, fax, and pull to emr all at once. saves us a lot of time!