TheraNest Reviews in January 2025: User Ratings, Pros & Cons

The program was easy to navigate.

It was user friendly. There were different ways to see the information and I always felt confident while utilizing the program. I would have encouraged the use of more features and maybe receiving reminders about incomplete entries and time sensitive information would have been helpful.

Great Support

I love the training and help provided.

Theranest is intuitive

Theranest is intuitive and easy to use. And when you run into struggles, help is quick to answer questions and check in with you until your needs have been met.

Issue was resolved.

Issue was resolved.

The chat feature is not working and I…

The chat feature is not working and I never got a response from it. Good customer service when I called someone.

The chat feature is not working and I…

The chat feature is not working and I never got a response from it. Good customer service when I called someone.

Easy to navigate

Easy to navigate

This system made it very easy to…

This system made it very easy to transition into private practice and do my own billing. Most things on this system are intuitive. The workflow is often being improved; and it will always be better or worse for someone as this can be highly personal to your preferences and practice needs. There are some recent changes that I am not in love with, but overall get the sense that they are listening to their users more than most other companies. As long as they continue to provide customer ...

Outstanding service!

Date of experience: May 27, 2024

Overall Great Experience.

Overall Great Experience.