8.5
Spot Score
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AI
Administrator in Professional Training & Coaching
09/23/20
Executing our first virtual conference with Spotme.
What do you like best? The support that I received during the planning stages of the conference was phenomenal. Michael, Alex, and Ariel were always available to answer any questions and address any issues I had. What do you dislike? The demo needs to show the go live of features from a producer and attendee perspective. There was lack of communication leading up to the first day of the event and during the event from the Spotme project team, and the support has been lackluster ...
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AI
Agency in Pharmaceuticals
08/18/20
Great customer service, great broadcasting platform!
What do you like best? Attentive staff (Clara), backstage ability to change small things myself, able to pull lists frequently, look and feel of the whole app What do you dislike? Limited ability to make changes on the registration pages (ideally wanted a multi reg pag), and the issue with the live polling What problems are you solving with the product? What benefits have you realized? The whole webinar itself was massively stress free (which hasnt been the case with other ...
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UI
User in Accounting
04/02/20
Excellent, efficient experience, fully supported throughout with great results
What do you like best? It provided a great platform for our delegates to connect virtually and make our meeting interactive What do you dislike? I was very happy with SpotMe and appreciated all the features available What problems are you solving with the product? What benefits have you realized? It was great to help our large audience across the globe feel connected to each other and to the overall experience.
GD
Genevieve D
02/28/20
Great on-site service and support
What do you like best? Project manager is keen to help and make changes last minute. Our project manager on site was great! We only got to work with him a week before the event because of some problems with the contract and he made it work. He was working very fast and understood what we wanted. On site, on the day of the event, he could make last minute changes without a problem and created questions and poll with very short notice. He was always asking if we needed more questions and ...
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ES
Executive Sponsor in Pharmaceuticals
02/27/20
very convenient, good way to interact and communicate with attendees
What do you like best? Convenient: All the info are group in one App Interactivity: very interesting to collect info from the attendees Easy: easy to use, easy to download, easy to set up What do you dislike? No direct link to internal portal such as yammer, internal sharepoint App that you use only for the event, Might be interesting to continue using it (communication/sharing) Recommendations to others considering the product: For the first time, go for the full ...
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NN
Nina N
01/21/20
Great support and setup from the beginning to the end
What do you like best? Easy setup and very user friendly, flexible; the team was very responsive and even though we did not have much time to set up the app, all worked out fine and according to our needs and requirements; short notice changes have always been addressed immediately What do you dislike? Nothing really, all worked very well for us Recommendations to others considering the product: I can only recommend SpotMe to any other organisation, it has been a pleasure ...
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UI
User in Accounting
12/17/19
Excellent customer service
What do you like best? Their friendly, useful and knowledgeable staff. When working on site with our team, they are exceptionally helpful and quick to resolve issues that we faced. What do you dislike? There is nothing to note in this section, we are thoroughly impressed with Spotme. What problems are you solving with the product? What benefits have you realized? Registration, general timetables, communication with participants - yes all was realised.
AI
Administrator in Accounting
12/15/19
Propel Event SpotMe
What do you like best? The app behaved exactly as we had hoped which made the onsite execution seamless. What do you dislike? I found that we didn't like the new version of Word Cloud-which was on the individual screens. The functionality sounds perfect; however, the individual screens magnified the words of the cloud which made it hard to decipher the actual words being projected. The only way a user to see the submitted words We arwas to actually view them on the general session ...
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AI
Administrator in Professional Training & Coaching
12/12/19
Overall positive experience
What do you like best? SpotMe provides a simplified way to customize agendas for participants. Changes can be made easily and instantly. You get everything you need for an event by using the SpotMe technology and they are open to customizing based on what your program/conference might need. What do you dislike? The technology isn't always reliable onsite and the level of expertise varies from SpotMe contact to SpotMe contact. There are often outages and updates that we aren't aware ...
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AI
Administrator in Accounting
11/21/19
EAT Training Summer and Autumn Classroom PwC
What do you like best? - Highly slick operation with a keen eye for detail - Dedicated staff, who work tirelessly and integrate into the team nicely with their personable manner. - In particular, Andrew Tosh, Julian Arida and Jean Sebastian Rahm are great members of the team to have in ours, working through the night often on little sleep to make sure everything is correct. What do you dislike? - There are not really any criticisms from my perspective from working with ...
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