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8.8

Spot Score

OrderSnapp - POS Software

OrderSnapp Reviews in January 2025: User Ratings, Pros & Cons

Streamline your restaurant business with OrderSnapp!

2.8

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OrderSnapp Reviews & Ratings

2.8

Good

Based on 13 ratings & 12 reviews

Rating Distribution

Excellent

(4)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(6)

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Showing 1-10 out of 12

HP

H. Patel

09/10/21

1 out of 5

This system is badly designed

This system is badly designed We use for 1 year and they did not have answers for our Credit card deposit shortage We file case in bucks county PA and win 12,000 judgement

J

Jake

01/09/20

5 out of 5

Amazing customer service and always…

Amazing customer service and always evolving. It's rare that support is needed because their systems are so easy to use. Very happy with the product.

DB

d bantle

12/17/19

5 out of 5

Ordersnapp is a great system

Ordersnapp is a great system. Tailored to every detail of my business. Staff is incredibly helpful and quick to respond with every question I have. I would highly recommend them!

ID

It Dept

02/04/19

1 out of 5

ddos from Ordersknapp

We are experiencing a DOS attack to our Exchange email server from this company. We have had to block their domain. They are very irresponsible and you should stay away from them.

BM

Barbara M

01/31/19

1 out of 5

Scam

I second the previous review about never getting a refund. I’ve called five times over the last two months trying to get a refund for an order that I canceled immediately after placing. I spoke to 5 different reps who assured me that my refund would be processed by the next day and still nothing. Finally gave up but felt compelled to write a review (which I never do). I guess they get to keep my $55 for literally doing nothing. I highly suggest going directly to the source when placing an ...

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JM

Jheraldy Mercado

01/17/19

1 out of 5

Do not use!!

Do not use!!! They don’t refund money!!! I have been trying to get them to refund my money for over a month now. The representatives lie to you and say you are all set that your refund should take 3-4 days but in reality they don’t submit anything. They never send you an email confirmation about the refund either. I’ve given up. They can keep my $50. They obviously need it more than me.

TL

Tony Lindgren

11/30/18

5 out of 5

GOOD WORK

These guys are awesome

RE

Robert Eisenberg

11/11/18

1 out of 5

please change!

why on earth can people not place orders online in advance?

GH

Greg Hrynyk

11/09/18

5 out of 5

Great service

Great service. Great value. Dena does excellent job!

JP

Joey Palermo

11/08/18

4 out of 5

Not the best, not the worst

not willing to make changes to transit times...I needed a time between 60 & 90 minutes because of a certain pizza we make that takes longer to make and bake...they wouldn't change it, so there's a big gap between 60 minutes and 90 when there should be a 75....