HighLevel Reviews in January 2025: User Ratings, Pros & Cons

Faizan was very helpful and helped me…

Faizan was very helpful and helped me to solve 2 major tech issues that were throwing a wrench in my business operations. He helped me fix my WhatsApp integration and also cleared up a calendar integration error that I was dealing with for months. Amazing 5-star support.

Another great experience with amazing…

Another great experience with amazing customer service. I thought this task was going to take a long time but my contact was patient with me and made sure I was aware of the changes we were making so I understood the path. We worked together and the task that i thought was going to take forever was completed. I'm thankful for the wonderful assistance. Thank you and have a wonderful day.

Go Cheryl

Cheryl is fun, intelligent and super helpful. Awesome support from GHL, thanks again team!

I tried at least 3x to get an issue…

I tried at least 3x to get an issue resolved with my funnel. I was losing hope fast. Then the universe blessed me with Jerome (Extendly rep) who understood the issue, showed initiative and jumped in with resolutions! After realizing the issue was more complicated than he initially thought, Jerome passed the baton to "Abi". He too tried his best, offered solutions and decided to escalate to a senior tech representative. Although the issue is still not resolved, the initiative, solution- ...

Samar with the White Label App team was…

Samar with the White Label App team was really helpful. Excellent support. Thank you!

Great job Pranesh

Great job Pranesh. Very patient, polite and professional. Thank you for resolving our issue.

All good until something doesn’t work !

Been using go high level for about 6 weeks, so far I think it offers a lot and overall I would say it’s good value for money however as time has gone on cracks have started to appear. Support is available 24hrs a day via zoom which was great to begin with but once you get a grasp of it you realise the majority of the support don’t really know how to use the system fully. The biggest issue came when I tried to integrate one of their advertised features integrating a phone system. Since this ...

4th time I am asking for them to cancel…

4th time I am asking for them to cancel my subscription. I keep receiving invoice from them... And all that spam with phone calls, mails.. Ugh

Helped me resolve my issue quickly.

Date of experience: June 27, 2024

Amazing support by Haripriya

Amazing support by Haripriya. I learned something new and her kindness and willingness was amazing. Super helpful.