eSputnik Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Yespo Оmnichannel CDP

Great All-in-One email marketing platform

What do you like best? I like that eSputnik is user-friendly and has very detailed analytics. Build-in RFM data analysis helped me to effectively segment my customers list. The customer service is reliable and fast, they are very helpful regarding the technology and business point of view. What do you dislike? eSputnik’s free template gallery is full of good structured email templates and company’s blog full of creative email examples. However, I would like to have more templates ...

Powerful email-automation tool

What do you like best? Automated communication including segmentation and personalization. High-level data reporting for campaigns management. What do you dislike? Didn’t find yet. Absolutely convenient service What problems are you solving with the product? What benefits have you realized? Campaigns with multichannel scenario generated new leads. I think it's perfect for the SMBs or Enterprises who have plenty of segments to target.

Great Automation

What do you like best? Because of the excellent help articles and online support, I have learned how to create segments based on tagging, and automations. I plan to segment potential clients and customize campaigns based on interest. This will help me serve my blog list by giving them what they need. What do you dislike? Everything is perfect as of now. Don’t know the future, support is better than excellent. What problems are you solving with the product? What benefits have ...

Review of eSputnik

What do you like best? 1. High deliverability; 2. Dynamic contact groups — the system includes or excludes the contacts that no longer meet certain criteria; 3. Complex segmentation — to this feature, they track customers' behavior both online and offline; 4. Click map — it shows the elements of email that customers like most; 5. Scenarios — this is probably my favorite feature eSputnik provides; 6. Omnichannel ESP — emails, SMS, Web and Mobile Push notifications, ...

Great Service

What do you like best? eSputnik allows us to create very effective email marketing campaigns to increase sales and reach many potential customers. The system has a great variety of templates. As a plus, they offer first template in your own style for free. That’s awesome! What do you dislike? Nothing really. The only thing that I can say we ever had a problem which was eliminated in customer support service. What problems are you solving with the product? What benefits have you ...

Great deliverability, support and affordable pricing

What do you like best? Good solution for companies that want to engage and retain their subscribers and customers. Responsive support is a huge advantage! We mainly use esputnik as a tool for communicating with the subscribers who opted in to our list, so deliverability of the mailings is pretty good. I want to emphasize fast delivery of the letters as well. What do you dislike? We use neither multichannel functionality nor automated scenarios -- it doesn't suit our purposes, so I ...

eSputnik for SaaS

What do you like best? I like the product card generator, using which I can configure automatic uploading of photos and descriptions of each SKU from site to e-mail template. I also like the fact that the service has a set of images for e-mail, which is provided free of charge. I also like the price, which is lower than the market average. I like the fact that I can use Google Authenticator to access the site. This is important to me because I travel a lot and use public ...

Great marketing automation platform

What do you like best? It is easy to set up different groups for different emails. It also has an intuitive interface and powerful analytics. What do you dislike? Nothing to dislike. There were no problems and inconveniences for all time of using. What problems are you solving with the product? What benefits have you realized? If you are using emails to communicate with customers you really can do a much better job with a service like eSputnik. You can create and store ...

Great soft for marketing automation

What do you like best? I like work with segments and i think that dashbords are awesome. One more useful think it's push-notofications. For me one of the most important thing it's support and this guys have great team. What do you dislike? They have a lot of features but FAQ don't include answer about all of that. Recommendations to others considering the product: try it What problems are you solving with the product? What benefits have you realized? Email ...

At the begining was ok, but...

What do you like best? Only flexible pricing options. Nothing more. What do you dislike? At the begining was ok, later paid (transfered) for better plan, and "fun" has started. Firstly, their consultants started asking about our subscribed contacts, as they did not like something, but we provided all info including screen shots on subscription methods and policies and etc. However at the end of long discussion, they state that they "doubt", and did not let us use services anymore. ...