eSputnik Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Yespo Оmnichannel CDP

Robust and user-friendly platform

What do you like best? eSputnik offers the variety of options for sorting contacts, setting up rules and triggers, and performing bulk operations is exceptional. The system is super powerful with many advanced features like cohort analysis, RFM-analysis, dynamics of contact database activity. Reporting is done well too. What do you dislike? We have been using eSputnik for years and have no complaints. A great service at a great price. Recommendations to others considering the ...

Flexible email & push service

What do you like best? 1) email-builder - it's easy to create different templates with interactive elements. even people without html & css knowledge can do this. 2) local customization - we use eSputnik for different markets with different languages and it was always easy to implement. 3) support team - fast and helpful! What do you dislike? sometimes the service works slow in chrome and can close the tab while editing the template. Recommendations to others ...

Excellent software

What do you like best? I like that eSputnik offers innovative options such as advanced segmentation to analyze marketing strategies to ensure better results and achieve the reach of our goals. Email deliverability has been quite great as far as I can tell. What do you dislike? The user interface is not to my liking but the functionality of this tool and very helpful support make up for it. Recommendations to others considering the product: This tool was just what we were ...

Great email marketing platform

What do you like best? The platform offers a lot of great features including advanced segmentation and mobile push notifications. The drag and drop editor is one of the best in all the competitive products. It is a good choice for advanced marketers looking to optimize the cost of communication with clients. What do you dislike? Some functions are not properly explained, but we quickly resolved that problem in a customer support chat. They are always very helpful. ...

Advanced tool

What do you like best? They provide a lot of advanced features such as advanced segmentation, which allows creating microsegments and send more personalized messages. Moreover, their customer service is always very friendly and very courteous. What do you dislike? The only thing that I can say is that whenever we had a problem it was very quickly solved by the customer support team. Recommendations to others considering the product: Perfect solution if you are looking for a ...

Good experience

What do you like best? "Easy to setup, newbie friendly, easy-to-use, awesome support. I use eSputnik for my personal and business use and really satisfied with the system. But the very best thing about eSputnik is their instant customer service. I will run into something that I can't figure out how to do, I pop open the chat window, and have my answer in a couple of minutes. They are always there, always friendly and helpful. What do you dislike? eSputnik has been the best ...

Cost-effective push notifications

What do you like best? I use eSputnik push notifications for 2 months and really satisfied with the results. I can segment my audience by their location, gender, age, purchase history, and other parameters. The channel is practically free and already generated new leads. What do you dislike? I am new in push notifications channel, so I would like to have more tutorials. Apart from that it is an awesome tool all in all. Recommendations to others considering the product: It ...

Automation for eCommerce

What do you like best? One of the best features of eSputnik is adaptive email editor, we make here our HTMlized emails and they are amazing. Also for us are important opportunities of deep contact base segmentation and web tracking of customer behaviour. What do you dislike? Sometimes we have issues with new features implementing, but eSputnik has the best support team ever, so we settle all problems really quickly Recommendations to others considering the product: If you ...

Powerful product for the reasonable price

What do you like best? I like that eSputnik is user-friendly and has very detailed analytics. Building RFM data analysis helped us to effectively segment our customers' list and boost sales. Also, they gave us contact support during the all marketing campaign. What do you dislike? Not much to dislike here. We haven't faced any troubles during all time using. Recommendations to others considering the product: eSputnik has very detailed analytics. I like that now we can reach ...

Excellent Platform!

What do you like best? I use this service for email newsletters. I like the contact importing, segmenting contacts is very easy. Their team was incredibly helpful when setting up the tool. Also gave us contact support during the all marketing campaign. What do you dislike? Nothing to dislike. Comparing to other email marketing tools I can say that eSputnik offers even better functionality for lower prices. Recommendations to others considering the product: Useful marketing ...