Chorus Reviews in January 2025: User Ratings, Pros & Cons

"Amine Review"

What do you like best? Quality of the interface and recordings are great. My favorite is the analytics tab with the conversation skills that tells you the time you spoke and listened... an eye opener as we talk too much while we should listen more!

"Chorus is a good platform and very helpful for training purposes!"

What do you like best? Reviewing colleagues' calls and the breakdown of each call What do you dislike?

"Great Tool!"

What do you like best? learning from my whole teams calls. I get to also review my own calls when prospects get technical so I can update my notes and be very detailed.

"Unsure at first, but now I LOVE using this tool"

What do you like best? At first, I was unsure about using this tool. I was afraid that it was a big brother tool. However, once I started using this tool really enjoyed using it for three main reasons: 1) I can get feedback from my team and managers (both to showcase my great work as well as learn to be better), 2) If i forget something my customer said or a didn't take notes, I can re-listen to the call and get those answers to understand what discovery questions I missed or where I needed ...

"Chorus is a great tool to improve yourself and the team."

What do you like best? My team uses slack extensively, and Chorus has integrated very smoothly with slack to preview phone calls that we share among each other.

"Great product"

What do you like best? I love that I can go listen to mine and my colleagues calls to improve my skills and see what I did well and what I can work on.

"Awesome back end analysis of your client facing calls"

What do you like best? It's great to see the voice analysis. How many good questions did I ask, and when? What percent of the time did I spend talking compared to my prospect (I like to talk no more than a third of the time)? Etc.

"Excellent software for improving your calls"

What do you like best? It tells me what part of the call when I was talking or the other person was talking. Very helpful when skipping to different parts of the conversation on Chorus. I also like it keeps track of key words used. This helps save time instead of listening to the entire recording. In addition, I love that chorus was integrated into my salesforce. This is very helpful as I can just click on the previous conversation recorded to listen what was discussed in the past with the ...

"Excellent Service"

What do you like best? Chorus is great for call coaching sessions with my manager and other members on my team. It allows me to see my call time and identifies areas of opportunity for me. It really is a great service that is making me a better salesperson.

"Good experience sometimes there are connection issues but this is mainly due to my own network."

What do you like best? Ease of use in recording calls you are making. What do you dislike?