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CallMiner Eureka - Speech Analytics Software

CallMiner Eureka Reviews in January 2025: User Ratings, Pros & Cons

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4.4

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CallMiner Eureka Reviews & Ratings

4.4

Very Good

Based on 93 ratings & 186 reviews

Rating Distribution

Excellent

(138)

Very Good

(43)

Good

(4)

Poor

(0)

Terible

(1)

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Showing 21-30 out of 186

AU

Anonymous User

11/10/23

5 out of 5

"CallMiner brings the data"

What do you like best about CallMiner Eureka? The amount if data our organization has access to now. What do you dislike about CallMiner Eureka?

AU

Anonymous User

11/10/23

4 out of 5

"CallMiner - My Opinion"

What do you like best about CallMiner Eureka? The ability to import so many metadata fields to use in conjunction with syntax based searches. Being able to use back end data and tag what customers are saying on those specific interactions is fantastic.

AU

Anonymous User

11/10/23

4 out of 5

"CallMiner - My Opinion"

What do you like best about CallMiner Eureka? The ability to import so many metadata fields to use in conjunction with syntax based searches. Being able to use back end data and tag what customers are saying on those specific interactions is fantastic.

AU

Anonymous User

11/10/23

3.5 out of 5

"Decent Content"

What do you like best about CallMiner Eureka? Networking, workshops providing actual use cases What do you dislike about CallMiner Eureka?

AU

Anonymous User

11/10/23

3.5 out of 5

"Decent Content"

What do you like best about CallMiner Eureka? Networking, workshops providing actual use cases What do you dislike about CallMiner Eureka?

AU

Anonymous User

11/08/23

5 out of 5

"Great Networking opportunity"

What do you like best about CallMiner Eureka? simplicity to use software. Great customer support What do you dislike about CallMiner Eureka?

AU

Anonymous User

11/08/23

5 out of 5

"Great and informative conference."

What do you like best about CallMiner Eureka? Ease of use in Eureka and the premade categories. What do you dislike about CallMiner Eureka?

AU

Anonymous User

11/08/23

5 out of 5

"Great and informative conference."

What do you like best about CallMiner Eureka? Ease of use in Eureka and the premade categories. What do you dislike about CallMiner Eureka?

AU

Anonymous User

11/08/23

5 out of 5

"Great Networking opportunity"

What do you like best about CallMiner Eureka? simplicity to use software. Great customer support What do you dislike about CallMiner Eureka?

AU

Anonymous User

11/08/23

4.5 out of 5

"Moving and reinforces the value of better insight"

What do you like best about CallMiner Eureka? Data, insights, expanding capabilities. They are innovators and it'll help us provide a better customer experience. What do you dislike about CallMiner Eureka?