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9.3

Spot Score

busybusy - Field Service Management Software

busybusy Reviews in January 2025: User Ratings, Pros & Cons

Efficiently manage and track your field service team.

4.2

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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busybusy Reviews & Ratings

4.2

Very Good

Based on 18 ratings & 120 reviews

Rating Distribution

Excellent

(96)

Very Good

(24)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 41-50 out of 120

KM

Kenneth M

01/25/23

5 out of 5

"Best tracking ever."

What do you like best about busybusy? I like being able to track and view progress on jobs anytime and anywhere. The tracking is great to see if my crew is on-site doing the tasks and clocked in at the right time. What do you dislike about busybusy? My only problem is the uploads in poor internet connections or cell signal. In rural WV we have bad service and sometimes the pictures and logs take time to load. Not your issue though. What problems is busybusy solving and how is that ...

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BS

Beverly S

01/25/23

5 out of 5

"It's been a great product for us"

What do you like best about busybusy? Easy to use, integrates well with Quickbooks. I just have to sync and all the hours are imported in the "Enter Time" in QuickBooks. It tracks employees' time and location. At any time during the day, I can see which employees are on the job and where they are. Their customer service is excellent. Within a couple minutes, I get a response. I like that I set the controls on how and what the employees can change. What do you dislike about busybusy? We ...

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DS

Dean S

01/17/23

5 out of 5

"The App is real easy to use and navigate"

What do you like best about busybusy? I don't have to go in to the office to clock in or out I can do it on my way home or on my way to work What do you dislike about busybusy? That it is on my personal phone and it drains my battery faster What problems is busybusy solving and how is that benefiting you? I'm just a worker not an office worker I know that it saves the hr department a lot of time

SC

Sean C

01/04/23

4.5 out of 5

"Very helpful and convenient employee time management system"

What do you like best about busybusy? Ease of use in time card tracking and employee location management. What do you dislike about busybusy? If the employee doesn't notice a needed correction on the day it needs to be corrected, it is hard to tell what time needs to be adjusted. It may not be BusyBusy issue but rather an employee issue. What problems is busybusy solving and how is that benefiting you? Jobsite hours, employee locations and job coding to ensure that the correct payroll costs ...

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AU

Anonymous User

12/30/22

5 out of 5

"Excellent product, excellent service"

What do you like best about busybusy? The scheduling feature has been a lifesaver for our project managers, who can now update our Technicians directly through their schedule with push notifications. The GPS tracking is also helpful to let us know where everyone is. What do you dislike about busybusy? This isn't a dislike, but we would love to see a feature that would help us keep track of small equipment. We use small equipment like dehumidifiers and drying fans, a QR code tracking system ...

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RG

Rachel G

12/23/22

4.5 out of 5

"Great time tracker"

What do you like best about busybusy? We can track hours by project, cost code, or by employee. They post pictures and descriptions so we can see what they worked on. Great tool for job costing! What do you dislike about busybusy? When I last checked, they were still trying to get connected with Quickbooks so I didn't have to put the hours in manually. Has this changed? What problems is busybusy solving and how is that benefiting you? We love having a place to put pics and descriptions of ...

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AU

Anonymous User

12/15/22

4.5 out of 5

"Easier Workflow."

What do you like best about busybusy? The set up is very easy to navigate and understand What do you dislike about busybusy? The only thing I dislike is when doing payroll Going back and forth on the entries and payroll expanded view. What problems is busybusy solving and how is that benefiting you? Busy Busy is pretty good at being up to date on any issues and taking care of them in a timely fashion.

SS

Steven S

12/06/22

5 out of 5

"Great customer support and easy to use!"

What do you like best about busybusy? I love the report dashboard, which allows me to see everything about the labor in my company in one glance. If I need to drill down into any issues, the reports tab makes it easy. What do you dislike about busybusy? I have turned on geo reporting and required my guys to send a report of their location when they clock in. I turned it off due to privacy concerns. BusyBusy was tracking them 24/7. Their location was recorded on the weekends, at night, etc., ...

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JC

Jon C

11/28/22

5 out of 5

"Easy to Implement and Use"

What do you like best about busybusy? The layout and ease of use, offline capabilities, easy to switch to different tasks, photo and location verification, and detailed reports. Is an incredible value add. What do you dislike about busybusy? It can be tricky to set up with QuickBooks What problems is busybusy solving and how is that benefiting you? Accurately tracking time and job costing labor, so that we can get better profitability in our company

DW

Debbie W

11/28/22

4.5 out of 5

"Office Amin / owner"

What do you like best about busybusy? Sync with QuickBooks. and helps accurate time keeping What do you dislike about busybusy? expensive - to sync different payscales per project What problems is busybusy solving and how is that benefiting you? not sure what they are solving ;0