Engage, convert, and thrive with Via.
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JC
Jada C
05/18/21
"Half Day CBD loves VIA!"
What do you like best about Via? I can't say enough great things about Via. I responded to a cold outreach from a sales rep there who was amazingly knowledgeable and helpful. Pricing was better than competitors I had spoken with, without the expensive and cumbersome onboarding. We were up and running in a matter of minutes and the ROI has been incredible. Finally, the support we get is fantastic. I couldn't be happier! What do you dislike about Via? Nothing I can think of. Everything has ...
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AU
Anonymous User
05/17/21
"Great product and amazing customer service."
What do you like best about Via? The development team at Via is amazing, as is their customer success team. They went above and beyond to meet our needs. What do you dislike about Via? I believe there's still room for improvement, but I don't find anything to dislike so far. Recommendations to others considering Via: Via has a very professional team of developers, account managers, and customer success managers, and they are always making improvements to the product to make sure the needs ...
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HH
Hailey H
05/02/23
"I've had a super great VIA team."
What do you like best about Via? My team has helped me navigate SMS Marketing and make sure we are on track and making the most of our messages and engagement. I've learned a lot and now see us as a company focus on growing our SMS lists because they've been so successful. What do you dislike about Via? I haven't expereinced downsides to VIA, if I run into a problem or need help, the team at VIA has been there. I now have two people, Alec and Michael that I work with and having two brains ...
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DG
Danielle G
11/28/22
"VIA is great and has amazing potential"
What do you like best about Via? VIA makes SMS marketing easy and accessible for everyone. Makes communication via SMS easy and makes it more accessible to reach customers What do you dislike about Via? VIA asked me to provide a honest review on their service which I did - they have slow communication at times but otherwise good. What problems is Via solving and how is that benefiting you? VIA helps customers complete their abandoned carts which thus, increases sales and opens up customers ...
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VM
Vang M
11/18/22
"Via and their team has been amazing to work with!"
What do you like best about Via? Via is excellent at developing strategic ways for our brand to obtain more subscribers and increase revenue. What do you dislike about Via? I don't particularly appreciate how our credits are being used fast just for one SMS campaign and how we cannot see how many credits the previous campaigns used. What problems is Via solving and how is that benefiting you? Via is helping solve our abandoned cart issues; because we're targeting these customers through ...
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AU
Anonymous User
11/17/22
"Great experience during the year and a half we used the VIA platform."
What do you like best about Via? Via's platform is easy to use and grasp. What do you dislike about Via? There have been some glitches during our usage period, What problems is Via solving and how is that benefiting you? Via offers an easy to use platform for SMS marketing.
MK
Michelle K
11/03/22
"Via has been so great to work with and it's easy to create the outgoing text."
What do you like best about Via? Via holds your hand when you first begin and helps you with each text going out. My account executive contacted me every two weeks and would even create the text for me if I were too busy or having problems. I love the ease of the software, creating text with pictures is so easy. What do you dislike about Via? The cost is a little hard for a small business, but if I'm faithful to get those text made and sent out every week it makes a difference in my profit ...
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AU
Anonymous User
11/03/22
"VIA Review"
What do you like best about Via? Ease of use. The rest of this is because there's a minimum character limit. What do you dislike about Via? I dislike the cost. The rest of this is because there's a minimum character limit. What problems is Via solving and how is that benefiting you? Sending SMS, getting us revenue.
AU
Anonymous User
11/03/22
"VIA App & SMS"
What do you like best about Via? A very good medium for us to market via SMS. We have had a lot of success using SMS campaigns for new product launches and targeting specific segments. The app also always for us to have another sales channel for customers. We can send push notifications through the app to inform customers when new products are launched. Customer service and partnership with VIA have been excellent! What do you dislike about Via? VIA is still building out features and ...
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JN
Jazmin N
11/02/22
"I have loved working with the VIA team! Zach, Wyatt, and Omar are great, welcoming and warming!"
What do you like best about Via? I really liked that we were able to ask our rep any questions at all times and they have helped along with strategy as well! What do you dislike about Via? The timelines on certain things are not really very organized! The organization in general could be better! What problems is Via solving and how is that benefiting you? They are helping Milk Snob facilitate our flows and helping us gain more revenue by making it easy to target certain audiences!