spotsaas-logo
Get Listed
UserIQ - Customer Success Software

UserIQ

Empower, engage, and exceed customer expectations.

4.3

Add to compare

UserIQ offers custom pricing plan

UserIQ Reviews & Ratings

4.3

Very Good

Based on 127 ratings & 116 reviews

Rating Distribution

Excellent

(76)

Very Good

(35)

Good

(3)

Poor

(1)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 31-40 out of 116

NP

Nelson P

02/28/18

5 out of 5

"UserIQ helps us do it better."

What do you like best about UserIQ? Our company operates in quite a cluttered space. It is imperative that we engage our customers quickly and identify when we are at risk for customer churn. We sought out a partner company that would help us do that; we happily found UserIQ.

TT

Tim T

02/27/18

5 out of 5

"UserIQ is an enormously effective tool to assist, understand and communicate with your customers"

What do you like best about UserIQ? I love the simplicity of the platform - it is complex, yet easy to use. It is easy to customize variables so that I can collect meaningful information from my customers. I really benefit from the metrics that come built in as it gives me true insight into what my customer are actually doing in my portal. I regularly get requests for functionality and information that UserIQ can provide without any coding...I have been surprised at just how much it can do. ...

Read more

EK

Esther K

02/26/18

5 out of 5

"Highly responsive dev team and ever-evolving product"

What do you like best about UserIQ? Highly responsive dev team and customer service. What do you dislike about UserIQ?

MS

Maksim S

10/27/17

5 out of 5

"Great app to help users"

What do you like best about UserIQ? Just put plugin code and it works, no extra coding needed. What do you dislike about UserIQ?

CC

Chris C

10/19/17

5 out of 5

"I have been very happy with the onboarding, service level, and relationship with UserIQ."

What do you like best about UserIQ? • focused the customer's success • Responsive regarding issues or questions

DL

Dianna L

06/09/17

5 out of 5

"Love the in-App notifications and Tool Tips!"

What do you like best about UserIQ? My favorite think about UserIQ is that I don't need to get a developer or graphic designer involved to send out our release notes, webinar notifications, and tool tips. We've setup our Themes and apply them to the notifications and tool tips we need. I can easily add links, graphics, and videos.

SW

Sean W

10/03/16

5 out of 5

"A flexible platform that offers customizable output for reaching and engaging our clients!"

What do you like best about UserIQ? The ease of use allows us to quickly create guided tours and/or announcements that keep our clients current with all of our latest product features.

MN

Malori N

09/26/16

5 out of 5

"Great tool and Customer Service"

What do you like best about UserIQ? UserIQ is excellent for In-App messaging and their team is willing to work with companies to assist with any issues and develop new features. Very excellent and has helped us approve our training attendance and customer communication overall.

AU

Anonymous User

11/06/21

4.5 out of 5

"Abnormal Review"

What do you like best about UserIQ? The usage insights and how easy it was to start setting up reports in Salesforce What do you dislike about UserIQ?

AU

Anonymous User

11/02/21

4.5 out of 5

"UserIQ Customer Support"

What do you like best about UserIQ? The support staff at UserIQ are efficient, knowledgeable, and effective in meeting their customer's business needs or by implementing solutions that benefit all users.