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UserIQ - Customer Success Software

UserIQ

Empower, engage, and exceed customer expectations.

4.3

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UserIQ offers custom pricing plan

UserIQ Reviews & Ratings

4.3

Very Good

Based on 127 ratings & 116 reviews

Rating Distribution

Excellent

(76)

Very Good

(35)

Good

(3)

Poor

(1)

Terible

(1)

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Showing 21-30 out of 116

EM

Eike M

08/09/18

5 out of 5

"UserIQ is an awesome product with a great onboarding team"

What do you like best about UserIQ? They have an "easy to use" platform, that help with insights and user onboarding, and can be used to drive product roadmap

AU

Anonymous User

06/21/18

5 out of 5

"What a fantastic tool"

What do you like best about UserIQ? Customer support is second to none. I always feel like I am put first. The opportunities and possibilities of user engagement are endless. We have found genuine value in the product.

AG

Allison G

06/21/18

5 out of 5

"Stellar support and epic product "

What do you like best about UserIQ? Elizabeth has been an absolute delight to work with, she has supported us every step of the way and has gone above and beyond.

AC

Adam C

06/20/18

5 out of 5

"Great way to see what your customers actually do with your platform"

What do you like best about UserIQ? Love the ability to provide tours of our platform and to see what our customers are actually using so we can make better product road map decisions

EN

Evan N

05/31/18

5 out of 5

"We couldn't be happier with UserIQ."

What do you like best about UserIQ? We like the ability to quickly launch in app campaigns with ease. What do you dislike about UserIQ?

JJ

Jeff J

05/23/18

5 out of 5

"UserIQ - Product Insight and Customer Interaction Tools"

What do you like best about UserIQ? Being a young startup, we have been so focused on building and iterating our product that we haven't had time or resources to go build a data analytics machine. Because of that, we had limited access to data in regards to user behaviors within our own platform. UserIQ not only gives us access to data, but also has many other tools that we can utilize to engage with our customers -- product tours, tooltips, NPS, surveys, etc. We can segment our customer ...

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AU

Anonymous User

04/17/18

5 out of 5

"Excellent Software!"

What do you like best about UserIQ? The focus on the customer experience. Our team at UserIQ is focused on helping us achieve our goals and the insights provide us improve our product releases, customer onboarding programs.

AU

Anonymous User

03/28/18

5 out of 5

"Creative and Responsive"

What do you like best about UserIQ? The team was very easy to work with and offered us creative solutions and examples that we could react to. After they understood our needs, they came back with 3 solutions, any of which would work. Our team chose one and they worked quickly to execute. They were also responsive to a couple of last minute needs at a trade show. Good teamwork!

BR

Bridgette R

03/23/18

5 out of 5

"Great experience with UserIQ"

What do you like best about UserIQ? UserIQ's customer support has been amazing. Our team is small, but the time and effort everyone puts in with our company is great.

AR

Amber R

03/22/18

5 out of 5

"A Product That Will Help You & Your Customers Succeed!"

What do you like best about UserIQ? I love that UserIQ has listened to their customers over the past couple of years, and built the product to address my pain points as I oversee Customer Success.