UserEcho

"Price is the only good part"

What do you like best about UserEcho? Built-in chat, customer support seems to be good as well. What do you dislike about UserEcho? Design, interface, it's buggy, laggy, unstable, and worst of all, you cannot perform any bulk action, such as delete (or tag, or close) more than one email at a time. What problems is UserEcho solving and how is that benefiting you? I work with UserEcho because I have to, if it were my choice, we would be using either something proper like HubSpot or something ...