Sugar Market

"Reviewing Sugar Market"

What do you like best about Sugar Market? SugarCRM's flagship marketing automation solution that brings you a high-definition view of your customer experience. Market transforms how mid-sized marketing teams reach their audience and measure success throughout the buyers' journey by putting the platform to work. I also believe in letting the platform qualify leads with robust nurture campaigns and sophisticated artificial-intelligence-driven lead prediction scoring and models. I believe in ...

"Quite a few bugs in the first few months using Sugar, but customer service helpful."

What do you like best about Sugar Market? Email builder has been easy to use. Also like how easy it is to look at a dynamic list (and get the total count) you're building. What do you dislike about Sugar Market? The analytics is not robust enough. For instance, I wanted to look at the average stats across a period of time, but when I reached out to tech support, I was just told it wasn't a capability. What problems is Sugar Market solving and how is that benefiting you? For email, which is ...

"Not a great experience so far"

What do you like best about Sugar Market? I think there's a lot of opportunities with Sugar Market. What do you dislike about Sugar Market? Not very easy to use and its not as functional with Sugar as we hoped. What problems is Sugar Market solving and how is that benefiting you? It doesn't connect with SugarCRM 100% without needing additional development/engineering

"It’s not the best out there"

What do you like best about Sugar Market? Not much to be honest. It's dated and I didn't enjoy it very much. I thought is was not user friendly at all, and I much prefer the tool I am using now (HubSpot) What do you dislike about Sugar Market? Everything. It's not a tool I would recommend. It is hard to use and not pleasant in general. What problems is Sugar Market solving and how is that benefiting you? Sugar Market is a powerful marketing automation and lead management tool designed to ...

"Horrible customer service and platform"

What do you like best about Sugar Market? The connection to Netsuite is nice. Once the sync is set up it works okay. What do you dislike about Sugar Market? The customer service is awful. It takes days before anyone gets back to you and months to set up the system. What problems is Sugar Market solving and how is that benefiting you? Nothing...