ShipHero

Extremely helpful and personalized

Extremely helpful and personalized! Thank you Soledad for attending this so quickly and getting it resolved in under 24 hours. Highly appreciated!

Luis Perrone was very helpful in…

Luis Perrone was very helpful in designing a custom invoice for our wholesale orders. We sent him a mock-up of an example and he matched it very well. He communicated with us very well and asked questions for clarification on what we wanted. He even helped us differentiate the layout of the wholesale orders versus retail orders with gift invoices. He delivered exactly what we asked for!

Fast and efficient service

Date of experience: May 15, 2024

Carlos goes above and beyond

Carlos in Cust Serv continuously goes above and beyond to resolve any issues. A trusted partner!

Luis was very helpful with our invoice customization!

Luis was very helpful with our intricate custom invoice needs. He thoughtfully talked through all asks/edits and gave clear instruction for pieces needed on our end.

Carlos has been amazing in assisting…

Carlos has been amazing in assisting our team with an ongoing issue we encountered. We really appreciate the fast communication and positive attitude demonstrated by Carlos and the ShipHero team!

Shiphero has been a reliable business…

Shiphero has been a reliable business partner with great service throughout our long-term customer relationship.

Emi's customer service was excellent!

Emi resolved an issue with our shipping label in record time. I appreciate that Emi took the time to find the root of the problem and fix it.

Quick, helpful response!

Quick, helpful response! Thank you!

Emi Cordoba was of great help with my…

Emi Cordoba was of great help with my issues. He communicated everything very well and helped solve my problem in no time. Thank you! great service.