Outreach

Great application

What do you like best? What I like best about outreach is that it is always running in the background. It acts in a way that almost allows me to fully SDR myself so I can focus on closing deals. What do you dislike? Sometimes I have some troubles with the integration with Salesforce. What problems are you solving with the product? What benefits have you realized? I am using outreach to auto send out emails to prospective clients for meetings.

Excellently serves my needs

PROS & CONS What are the best aspects of this product? Outreach automates much of the management and administrative work that I can now double down efforts on negotiating with prospective clients. What aspects are problematic or could work better? While I am pleased that it merges with Salesforce, the process can be disrupted with some issues that I often have to do the integration twice. What specific problems in your company were solved by this product? Outreach helps me ...

Outreach for prospecting at scale

What do you like best? I LOVE the templates, sequences and snippets in our gmail. Also, that I can tag each contact/account in order to segment prospects later according to their tag. What do you dislike? There is zero support except for an email. Typically email support gets back to me with additional questions that have nothing to do with my clearly stated issue in the first place and it's about 24-48 hour back and forth response time. F for fail in the support category. What ...

Best mail tracking app

What do you like best? How versatile it is, and the integrations between my other systems. The templates for meetings, email tracking, and engagement tracker are key to my sales process now. Also running sequences is huge for drip marketing. What do you dislike? Hard to track the same lead, if it is in a different sequence (Especially if I don't own that sequence) sometimes the lead can get lost. Also would be awesome to download the previous sequence history when moving a lead to ...

The best Sales Engagement Tool in town

What do you like best? Seamless Integrations with multiple third-party tools like Zoominfo, Salesforce, etc. Ability to track email opens, clicks, etc. It even tells you how many times a prospect has viewed the email. Awesome integration with LinkedIn, which allows you to connect from within the platform. The tool is unbelievably fantastic. If we get an out of office reply, it tracks that date as well and pauses the sequence. When setting up cadences, it shows you a real-time ...

A platform to make operations efficient

PROS & CONS What are the best aspects of this product? My ultimate gain from Outreach is being able to reach my targeted audience effectively and with the proper message. I also adore Outreach's very appealing template designs and robust sequencing which I can easily share to the entire team. What aspects are problematic or could work better? I consistently have disappointing encounters with Outreach's customer support representatives. It would take an average of two days before you ...

Great tool for automating messaging and building prospects lists

What do you like best? Integration with Salkesforce, Flexibility to import csv data lists. Tracking the performance of the sequences I use. What do you dislike? Tracking the rate of opening of templates would be great as well What problems are you solving with the product? What benefits have you realized? Wining time in my day to day activity, automating a process that does not require that much energy

User Friendly Sales Tool

What do you like best? I love that Outreach is so easy to use. As a busy BDR, I don't always have time to go through and check which prospects I sent specific content to. What do you dislike? I don't dislike anything about the Outreach Prospecting Tool. Recommendations to others considering the product: Outreach has the based cadences set for a Sales Prospecting Tool. What problems are you solving with the product? What benefits have you realized? I can put prospects ...

Easy email campaigns and sequences!!!

What do you like best? The ability to set up all my sales sequences and link them to my Gmail email account. Outreach takes a lot of the manual processes out of emailing clients and helps me stay on top of my daily tasks. I like how easy it is to login with OKTA and see everything from one screen. What do you dislike? Too many templates in my organization...I would be great if my sales org would streamline templates with our marketing team to create a formal sales processes. What ...

Reach your contacts at scale

What do you like best? Outreach helps me reach out to my contacts at scale, allowing me to schedule emails, organize communication that needs to go out in different styles and sequencing ways. It allows me to track my client activity, understand my own activity and following up with the help of insights and metrics from the account. What do you dislike? Unless contacts are already in the system, I have to go and manually search and add all of them which takes more of my time than ...