Neat

May Ann was excellent

May Ann was excellent ! She very patiently walked me through the process. I spent hours trying to navigate the program without help and she walked me right through in less than 30 minutes.

I went to chat and got immediate in…

I went to chat and got immediate in depth support from someone who stayed with me to make sure the problem was completely solved. At the end of the call, she even saved me some money on my old plan.

Excellent response time!

Excellent response time!Excellent service and professional staff!Liza treated me with great respect and took the time to show me exactly what she was doing and to keep things simple and understandable in order to help me with my issues.I would highly recommend Neat to any business or person for their accounting and organizational needs. Hands down best in their field!

Great quick answer

Great quick answer, had my office scanner and mobil devices set up in minutes. I had to have a year subscription before I could get support though, not much support available under the 2 week trial. Looking foward to the year with neat!

The representative was extremely…

The representative was extremely helpful in helping us learn all the features that will benefit us using the neat software.Very courteous, easily understood, very well mannered. We are very pleased with her and her abilities.

Mayanng was very professional

Mayanng was very professional, knowledgeable, and determined to resolve my issues. She has a beautiful personality. She didn't appear to be impatient with me at all.

My neat system kept failing and would…

My neat system kept failing and would not sync. Thankfully I had Dotty to help me. It took awhile but she was very helpful and patient and my system is up and working again. Thank you Dotty you are the best.

She answered my problem and got neat…

She answered my problem and got neat scanner back working

Good

Good v good, nice customer service

Problem with scan utility

Problem with scan utility. Fixed Thank you