8.5/10
Spot Score
Simplify expenses, streamline approvals, and promote collaboration.
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Showing 1-10 out of 99
C
customer
03/17/21
Very good training today .
Very good training today .
SB
Sheila Bradford
03/17/21
Steven was outstanding and answer all…
Steven was outstanding and answer all my questions.
MD
Manuel D.
03/15/21
Tech support was great
Tech support was great! He was patient with me and helped me get all my documents in order. It took about two days and a lot of patience. But he was able to get everything in order while supporting me through the unknown of would I find my documents or would documents be even salvagable? After a hard drive crash, I was betting on the worst. I still had some of the old software with documents that had never transferred over to the cloud so need help retrieving them. All in all, service took ...
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J
Joseph
03/09/21
Steven was first to diagnose the…
Steven was first to diagnose the issues. After that, through no fault of his, we could not establish a stable connection. Recontacted and wound up with Angelina. Superb service, knowledge etc delivered with a great deal of charm.
SP
Shuinae Peasant
03/06/21
Thanks
Awesome job Mey Ann for your help. Setting up my nestscan desktop!
M
Michele
03/06/21
Liza was very helpful with helping me…
Liza was very helpful with helping me install my Software for the Neat Scanner and then showing me how to Scan and save my items.
TP
tom payne
03/05/21
Cloud issue
Very good. Tech was patience and caring about my issues. He was very good and a credit to the neat program.
A
Annette
03/04/21
Help!
I contacted Neat Desk because I was confused about scanning and transfer to a particular file. Stephen was able to explain everything to me in plain language. I''m 81 and a little challenged with technical things. He was patient and understanding.He is an asset to your company
C
customer
03/04/21
Fast, friendly service and results!
I received quick, courteous support and my questions and issues were dissolved in no time! I greatly appreciate it, as I was able to get back to work.
L
Linda
03/03/21
I needed to update my NEAT …
I needed to update my NEAT as I had not used it in several years. Dolly very patiently walked me through the process of both updating my NEAT, and training me on using the new version. She also called the next morning to make sure I understood how to work within the new version and the cloud.
