MarcomCentral

I have worked with the Marcom Admin Portal to load resources to our “Resource Center.”

What do you like best? I like the fact that the portal is not too complicated to use to load assets to our website. I also like the “bulk upload” option for loading multiple assets at once. What do you dislike? I dislike the fact that you are unable to delete a product from the portal (marking it as inactive is not the same as deleting, but it helps. Also, I dislike the loading process of having to add a Product, then a SKU, then adding the product to the catalog. I wish there was only ...

Efficiency and Control

What do you like best? I like the flexibility in the self-service structure. The timing issues we face in terms of which items and components we share on marcomcentral are made very easily here. The web based access makes it easy to travel and work wherever, and the app works without flaw, at least on my computer. Customization is a big plus too. What do you dislike? Takes a little time to make items due to UX, and the rich text editor is a little limited, but I'm glad it's there. What ...

Great product and features, frustrating technical support

What do you like best? We have researched many marketing collateral automation products and have found that Marcom has the most features and adaptability. The Fusion Pro software and the interface with InDesign is very good. What do you dislike? There is so much functionality with the Enterprise Edition - I feel as if I have only scratched the surface. It is also frustrating because there is not an easy way to identify the full benefits of the Enterprise Edition. I feel that there is so ...

My experience had some bumps along the way however Marcom Central listen and responded effectively.

What do you like best? The reliable customer service. It took use two or three business relationship managers before we were comfortable with how the project moved forward. What was the biggest help was having a BRM on the east coast in the same time zone. All to say MC listened to our difficulties and worked to find a viable solution. What do you dislike? The system is more complex to use from a backend perspective than anticipated. When presented the system our user experience was ...

Marcom Review

What do you like best? I like the template setup and the integration from InDesign with FusionPro What do you dislike? I dislike the email notification layout and that it is not customizable. I also don't like that you can't hide the pricing grid on no charge items without removing the add to cart option. What business problems are you solving with the product? What benefits have you realized? We are solving the problem of not having our marketing material available in one place for our ...

MarcomCentral is a great solution for access and distribution of our Markteting materials.

What do you like best? The high level of customization and great customer support. I also appreciate that MarcomCentral is always releasing new updates to improve the functionality and efficiency of the software. What do you dislike? Some of the admin functions are a bit clunky. What business problems are you solving with the product? What benefits have you realized? We use MarcomCentral so our sales team can download or order printed marketing materials. We also are using the versioned ...

MarcomCentral helps our Lending company save time & ensure compliance.

What do you like best? MarcomCentral has an incredibly helpful customer support and business relationship team. Their assistance makes using such a large system must more seamless than I would have initially assumed. What do you dislike? Capabilities on how the system operates are often limited to how the system was designed. Some of our requests couldn't be accommodated without the need for costly custom engineering. Recommendations to others considering the product Make use of your ...

Creating insights and efficiency

What do you like best? The easy to navigate user-interface as well as the support and business solutions provided by our business relationship manager. What do you dislike? Templates have been slightly more difficult to create and not as easy to navigate for a user than we had expected, but as part of a learning experience, we and our users have caught on. What business problems are you solving with the product? What benefits have you realized? I am a member of a healthcare marketing ...

Great product with many capabilities to implement in the business field.

What do you like best? this is an ideal software the way our sales department can access, customize, order and distribute our marketing material and when you have doubts about anything, the support team is wonderful and we know we can access at any time. What do you dislike? It's pretty cumbersome on the backend for admins to upload and create new material. What problems are you solving with the product? What benefits have you realized? It is quite beneficial because it allows many users ...

A useful tool with much potential

What do you like best? The ability to create customizable content is very useful for our marketing team who supports 70 branches around the US. It provides a one-stop-shop for our field colleagues and eliminates minor requests and print orders, allowing us to concentrate on larger and more lucrative marketing efforts rather than inefficiently processing field requests. What do you dislike? The UX/UI needs significant upgrades. It is less than intuitive, rather cumbersome, and the creation ...