Kareo

"Lacking critical features and support"

What do you like best about Tebra (previously Kareo + PatientPop)? It's simple to use, but that simplicity comes at the cost of what are now standard features and security functions. What do you dislike about Tebra (previously Kareo + PatientPop)? Support has never solved one issue. Product does not contain features that allow compliance with the open note mandate. Software fails HIPAA on site audit. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting ...

"New user and very difficult to use"

What do you like best about Tebra (previously Kareo + PatientPop)? We essentially just stated using Kareo. When we did the initial demo for the program, it seemed pretty used friendly. However, since Kareo changed to Tebra, the entire aesthetic of the program changed and it is very difficult to use. It is not the same program. What do you dislike about Tebra (previously Kareo + PatientPop)? The diagnosis codes in the notes are EXTREMELY difficult to use. You have to enter the same code 3 ...