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9.2/10

Spot Score

Justworks - Payroll Software

Justworks

Efficient payroll management on the go.

4.5

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Starts from $8/Month when Billed Yearly

Justworks Reviews & Ratings

4.5

Very Good

Based on 238 ratings & 160 reviews

Rating Distribution

Excellent

(126)

Very Good

(29)

Good

(1)

Poor

(2)

Terible

(2)

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Showing 131-140 out of 160

A

Abbey

03/03/20

4 out of 5

Better than many HR solutions

PROS & CONS What are the best aspects of this product? Justworks is robust with functionalities that make life easier for HR officers. Because it merges with several payment facilities, we can deposit our employees' salaries and always do so on time. What aspects are problematic or could work better? A major drawback is Justworks errs often which is a no-no when we're talking about salary. Also, it took us a long while before we could get comfortable with the interface. It was ...

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L

Ladarius

02/25/20

4 out of 5

Fantastic HR solution

PROS & CONS What are the best aspects of this product? As someone who used to do HR work manually, I highly appreciate how Justworks tremendously made my life easier as an HR manager. I access all employee information I need in a single dashboard that is easy to navigate. What aspects are problematic or could work better? Its mobile version has more room for improvement. What specific problems in your company were solved by this product? The centralization of information and ...

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B

Brandt

02/11/20

4 out of 5

Extremely intuitive

PROS & CONS What are the best aspects of this product? Justworks is user-friendly even non-techie people can get it. With just a few clicks, it could perform all the monitoring tasks for us. And beyond the interface, Justworks' customer support is manned by very nice and highly knowledgeable people. What aspects are problematic or could work better? I can't pinpoint anything negative right now really. What specific problems in your company were solved by this product? Justworks ...

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IC

Isobella C

11/05/19

4 out of 5

Justworks for Payroll and Benefit Management

What do you like best? I enjoy the convenience of JustWorks as it comes with a wide range of benefits. It's so also contemporary, precise and easy-to-use, that all my staff feel nice and confident with JustWork's system. It has a great number of features that allows you to maintain all records of payments in a single platform, so you can make an overview of them whenever you want. What do you dislike? JustWorks may be a hard to learn at first, and in case you have any serious ...

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UI

User in Market Research

10/23/19

4 out of 5

Amazing HR Tool!

What do you like best? Everything is in one place. PTO, benefits (commuter, health), & staff birthdays. It makes it really easy to manage HR related tasks within my job. What do you dislike? I really don't have any complaints. It's a little confusing on mobile but overall very easy to use on a desktop. What problems are you solving with the product? What benefits have you realized? Having everything in one place. I don't have to log into various sites or emails to look at ...

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E

Elinore

09/30/19

4 out of 5

A software that has a wonderful customer care team but still has room for improvements

PROS & CONS What are the best aspects of this product? The most notable thing about Justworks is its customer support. We can reach them through different means such as phone, Slack, and chat around the clock. The platform is something to gush about too since it is very intuitive and our employees do not have difficulties using it. What aspects are problematic or could work better? Justworks should provide more options for HR reporting. It should also improve its capability to ...

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J

Judy

09/28/19

4 out of 5

Dependable document management system

PROS & CONS What are the best aspects of this product? Accessing and managing documents become seamless with this tool, allowing us to begin and finish tasks fast and easy. Just like in the aspect of employee on-boarding, JustWorks helps us save time and makes the process much faster than before. Our employees love the simplicity of this tool, as they only need to log-in and the documents they need are directly presented without anyone’s help. What aspects are problematic or could ...

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K

Kirk

09/17/19

4 out of 5

A simple HR software that can still be upgraded

PROS & CONS What are the best aspects of this product? Justworks makes our company's directory, policy list, documentations, calendar, and benefits packages accessible from a single platform. Because of this, I no longer have to deal with logging into multiple portals, which is common in large businesses. What aspects are problematic or could work better? Justworks' customer service is slow and there are times when I think they don't even know how to help. There was an instance when ...

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D

Davion

09/14/19

4 out of 5

Justworks makes my job more enjoyable

PROS & CONS What are the best aspects of this product? Justworks is a reliable platform and I know that I can count on them in any situation. They have helped us resolve numerous problems--and even when errors occur in their part, they are quick to apologize and to mitigate them. This gives them a human feel and they make my job better because of that. What aspects are problematic or could work better? The software's time tracking tool needs work because it does not meet the ...

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07/01/19

4 out of 5

Good service needs more features

What do you like best? We enjoy having a dedicated account manager to help us. It has been great to work with a few folks over the past year who are quick to respond and also care about the problem we are running into. We had an acquisition this year and several "One-Off" issues and Justworks was able to help us get through a lot of the issues. What do you dislike? There are 0 integrations. The biggest hurdle our team runs into is the fact that there is no way to integrate our ATS ...

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