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Invoca - Inbound Call Tracking Software

Invoca

Boost revenue with real-time call insights.

4.3

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Invoca offers custom pricing plan

Invoca Reviews & Ratings

4.3

Very Good

Based on 1674 ratings & 204 reviews

Rating Distribution

Excellent

(137)

Very Good

(60)

Good

(6)

Poor

(1)

Terible

(0)

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Showing 81-90 out of 204

AF

Amy F

10/19/17

5 out of 5

Amazing!

What do you like best? Invoca has completely transformed how we look at our data and the data that we have access to has increased exponential due to all the integrations Invoca offers with other partners in the digital space including the new AdWords Offline Conversions Integration and the Facebook Integration. We are able to see down to the keyword level how our ad spend is performing and also create remarketing lists based on call data we get from Invoca. They are an invaluable ...

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BW

Brock W

10/19/17

5 out of 5

An essential partner

What do you like best? Invoca has been an essential marketing partner for us over the past few years. Not only has their technology helped us to fill blind spots related to offline conversions (phone calls) in our digital campaigns, the intelligence gained from using their software has significantly influenced our marketing decisions leading to improved budget allocation and increased return on that spend. What do you dislike? There are times when our desired use case is a bit more ...

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AI

Agency in Marketing and Advertising

10/19/17

5 out of 5

Importance of call intelligence

What do you like best? How Invoca continues to innovate with FB, etc. What do you dislike? No flexible pricing yet for organic traffic What problems are you solving with the product? What benefits have you realized? When online media is driving offline conversions, call intelligence is a necessary component to tie media performance data with lead data. We have been able to generate meaningful and substantial insights derived by adding call intelligence data within our digital ...

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RD

Ryan D

08/24/17

5 out of 5

Taken our analytics to the next level.

What do you like best? Flexibility. They don't do "one size fits all" - they'll work with you to design the perfect solution for your needs. What do you dislike? The only thing I'd like to see is even more specific signal tracking for long-tail phrases. Recommendations to others considering the product: Take the time to develop a custom solution for your needs - don't skimp on this up front - the realization of value brought by the more in-depth data will be massive. What ...

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MP

Michelle P

08/17/17

5 out of 5

Invoca for Call tracking

What do you like best? It is easy to add and remove campaigns. The pricing is very fair and competitive. I find the support that I need when I need it. What do you dislike? I wish that I could link my MCC account to my dashboard for my google ads. Other than that, I do really like the product. What problems are you solving with the product? What benefits have you realized? Ease of use & easy phone tracking for marketing efforts.

MF

Mark F

08/17/17

5 out of 5

A Major Driver of Magnitude Digital's Growth

What do you like best? Clear, understandable levels of management and transparency for advertiser clients and publishers What do you dislike? Invoca call treatments for IVR prompts are too robotic requiring us to obtain professional recordings elsewhere What problems are you solving with the product? What benefits have you realized? We needed an impartial and turnkey solution to maintain lines of division between publishers and advertisers all the while providing a platform to ...

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JG

Joshua G

08/17/17

5 out of 5

Great Product backed by an even better team

What do you like best? Invoca is a solid product that provides a service like a dial tone. The reporting we get is an extremely important piece in connecting our online advertising spend to phone calls into our call center. With this tool we're able to easily optimize our campaigns to drive calls and revenue. The team is what really stands out at Invoca. Our customer success rep is fantastic and is always on top of any requests we have. Additionally their product team is very sensitive ...

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UI

User in Computer Software

08/16/17

5 out of 5

Invaluable Call Tracking Tool

What do you like best? Invoca has given us insights in the performance of our campaigns we didn't have before. It's easy to use and very intuitive. Their support team is excellent and provides quick feedback and one-touch solutions. What do you dislike? I wish you could personalize the reports to display the data that's important for your campaign, and display the data in the graph of your choice. Recommendations to others considering the product: It's an invaluable tool that ...

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AF

Alan F

08/16/17

5 out of 5

The Real Deal

What do you like best? Invoca does what it says its going to do. There are too many phone tracking services out there that make attractive claims on the outside, but don't deliver on the inside. The reporting dashboards very clearly communicate the progress and status of our campaigns. What do you dislike? Adding Notes to recorded calls requires you to setup the campaign, set yourself up as an employee under that campaign, and then view the Transaction reports. Rinse and repeat for ...

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UI

User in Computer Software

08/16/17

5 out of 5

Invoca is a fantastic for call tracking and intelligence

What do you like best? The insights that I am able to glean from using Invoca are invaluable. If that's not enough, Invoca makes tracking and measuring easy, setting me up for success in my marketing endeavors. What do you dislike? It isn't cheap... Who wouldn't want ot save some money and see lower pricing? Recommendations to others considering the product: I would recommend anyone looking for a powerful tool for call tracking and analytics to consider Invoca. What problems ...

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