Groove

Fantastic Tool!

What do you like best? My favorite / most used tool are reminders. This helps me stay on top of follow-ups. I also LOVE the scheduler tool. It makes scheduling meeting with customers so easy! What do you dislike? Honestly, everything I use groove for I like. I do know we've had issues with email sending limits. Recommendations to others considering the product: It makes my workflow a lot easier. I use many aspects of it on a daily basis. I cannot imagine not having access ...

Groove saves time and increases collaboration!

What do you like best? Groove templates & flows help us collaborate across teams and scale well. What do you dislike? Groove reveals gaps in our SF data but that's actually a positive. Recommendations to others considering the product: If you need a solution for 1 to many, Groove can help through templates and Groove flows. What problems are you solving with the product? What benefits have you realized? Groove is helping us scale through Groove templates and flows.

Great product!

What do you like best? Customer service/live chat is amazing and help article lookup is great and usually spot on for what I am looking for, What do you dislike? Changes with chrome can cause extension issues and require us to clear the cache fairly frequently. What problems are you solving with the product? What benefits have you realized? Scraping all client communications via email and g-cal and activity tracking by client.

BarrenReview

What do you like best? Ease and ability to track and verify customer engagement and progress. What do you dislike? Just learning more about the system and steps for best way to reach customers/prospects. Recommendations to others considering the product: Integrate all capabilities. What problems are you solving with the product? What benefits have you realized? Tracking is by far the benefit I have seen most.

Account Executive

What do you like best? Flows! They help streamline my prospecting and are critical in setting appointments. They have great support every member of our team knows our account manager and they help when there are problems with training. What do you dislike? I wish they had an app for the groove dialer. Recommendations to others considering the product: Make sure you do a training there is a lot under the hood with groove and they are powerful tools. What problems are you ...

Partner Advisor

What do you like best? We use this extensively for email outreach as well as setting up meetings using the calendar link. It's really user friendly for prospects and clients to book meetings with us now. What do you dislike? I haven't figured out all of the bells and whistles that are available on Groove, but look forward to finding the time to do so. What problems are you solving with the product? What benefits have you realized? I'm solving some of the issues surrounding ...

Incredible Platform that enables sellers to sell

What do you like best? Innovation and flow management. There's something special about a company that continues to build out a software that makes changes to help salespeople sell. Their support team is top-notch and very responsive and has walked me through different ideas when I have out-there questions. What do you dislike? The only thing I dislike is some features are required to be activated at a company level. As a user who loves to mess around with different beta features, I ...

Great tool to aid your Salesforce sales

What do you like best? Lots of practical features. Ability to track prospect engagement, pulling up activity and notes at a glance in the Omnibar, automated email templates/outreach flows. Lots of little tools to make looking for information streamlined as well as helping manage your day to day tasks of outreach. Lastly, the support team is amazing. Lightning-fast response and resolutions of any questions, issues, or problems you may experience. What do you dislike? When in a flow, ...

Groove facilitates the engagement with our clients at its finest

What do you like best? Groove facilitates the engagement with our clients at its finest What do you dislike? just the response that could be informed at the time of engagement What problems are you solving with the product? What benefits have you realized? sending bulk emails to a majority of contacts saving time

Great way to streamline all emails

What do you like best? I love how you can create flows that can reach several prospects or clients and there is still a way to make the email seem personalized. I also use the scheduling function within Groove to give the client options in my calendar and I do not have to do the back and forth about what times work best. Lastly, it is always nice to see the notification when the recipient of my email has opened it. After using a similar product for the Microsoft Suite, Groove is so ...