Groove

Game Changer for Outreach

What do you like best? Groove has been a game changer in my ability to perform continued outreach in a scheduled timely manner. It has kept all my prospects organized. I love the omni bar which links my Gmail, SalesForce and Groove accounts together and allows me to enter data into all of them very easily. What do you dislike? Contacts that have responded are not automatically removed as my settings scheduled them to be. Recommendations to others considering the product: ...

Easy-to-use application and Great Customer Service

What do you like best? being able to send emails to many clients simultaneously and getting notified of when they read the email. What do you dislike? when copy pasting the email from a different place, the font doesnt stay consistent. i have to send myself 1-2 sample emails to figure out if the font looks correct. Recommendations to others considering the product: for anyone who manages a large client base, this is definitely a great time saver. What problems are you ...

Groove Review

What do you like best? Mass email functionality and read receipts on emails What do you dislike? Some of the feature functionality is hard to understand when setting up mass emails. Recommendations to others considering the product: Take the Groove flow training. What problems are you solving with the product? What benefits have you realized? Mass outreach to prospects. Benefits are tracking the response rate from the prospects.

Groove makes my work automated so i am able to do multitasking

What do you like best? Tool itself awesome and it governs end to end process of running email campaign What do you dislike? As of now its not allowing me to import leads in csv format. May that can be considered by Groove team Recommendations to others considering the product: Its a good tool to explore and adapt for Business development teams What problems are you solving with the product? What benefits have you realized? Its solving my day to day challenges with ...

Groove helped me to increase my efficiency for prospecting

What do you like best? The concept of Flows is very interesting. In sales, momentum is they key. I strongly recommend Groove. What do you dislike? Flow field customization. I can't add more fields, for instance, country code (I cover international territory) Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? Its easy integration with SFDC makes follow-ups tasks easier and faster.

Saves tons of time

What do you like best? Saves so much time when recording activity to salesforce. Love the ability to set reminders, add times I'm free to schedule meetings, and be able to see how many views I've had on emails. What do you dislike? Not really a dislike, more likely my lack of trying and understanding, but wish it was easier to set up flows and make them more personal. I rarely set them up, because I prefer to be very specific when reaching out to a customer. I want to reference our ...

Increased Our Productivity

What do you like best? Ease of use of menus and seamless integration of our contact information. What do you dislike? Occasional glitches; these are usually resolved fairly easily but they can be disruptive. Recommendations to others considering the product: Massive expands reach and speed. What problems are you solving with the product? What benefits have you realized? Massive productivity boost

Groove Review - August 2020 - Awesome Tool!

What do you like best? I enjoy using the templates and the logging features. It is very helpful to be able to send emails quickly straight from my gmail account. Also, we use the logging feature to track emails within Salesforce. I like that I do not need to go into Salesforce to track emails. Saves me an extra step. I also like that I can schedule meetings with individuals easily using the scheduler link that syncs up to my google calendar. What do you dislike? I wish that you ...

Simplifies my daily outreach allowing me to cover more ground than ever!

What do you like best? Setting up specific flows by industry and tailoring each has been extremely helpful. Whenever a new lead comes in it is as simple as adding them to the correct flow which then takes you step by step through the sales process, making sure your outreach is where it always needs to be. What do you dislike? Nothing really springs to mind to dislike. All of the functions are well thought out and planned accordingly, making it easier than ever to implement into ...

Fantastic tool & a time saver for operational excellence

What do you like best? * Helps in making calls quickly from any location - CRM & Mail * Easy to record all information in one place from all sources such as phone calls and web meetings * Helps organize things and track the mail communication. This allows to see where to pay more focus and attention * Great options for analytics to see where we need to pay more attention * Define the activities to be done on a global scope (using flows) and see the microscopic actions ...