Greenhouse

Best Customer Support!

What do you like best? Easy to use, organized, and if you ever don't know something, their customer support is fantastic! Shout out to Trevor F! What do you dislike? UI could be enhances visually, but nothing that would stop me from not using it all together. What problems are you solving with the product? What benefits have you realized? Track applicants, manage job reqs, integrate with third party job boards, source tracking!

Have been loving GH for 4 years

What do you like best? excellent reporting, easy candidate flow, scorecards functions is A+, many integrations What do you dislike? The cost haha, it's one of the most expensive options What problems are you solving with the product? What benefits have you realized? My current team had the benefit of adopting GH as our first ATS so it's solved any and all problems we initially had in managing recruitment

Very pleased with Greenhouse developments and UX

What do you like best? I love that Greenhouse is constantly evolving to become a more user-friendly product. About a year ago, I believed Greenhouse was a great product when I first researched the product and worked on the implementation within my company. Today, I continue to be pleased with the developments that have happened since then. I am also a huge fan of the communication style that all admins receive from GH with information pertaining to the updates. We are also developing as ...

My Favorite ATS

What do you like best? A lot of integration ability across multiple systems used in the hiring process allow for a near seamless transition of candidate information from start to finish What do you dislike? Some of the UI can be hard to navigate or find if changed, i.e the "schedule to a certain calendar" was moved to a settings option on the top right of the screen, plus that settings button is smaller as well as lighter grey against a white background and can be easy to miss ...

Greenhouse is a game changer!

What do you like best? Greenhouse is an intuitive UI and workflow. You know a product is well designed if you do not need a training to use it! It has completely changed our recruiter workflow to the positive. We spend time on value added activities now. What do you dislike? Greenhouse had some initial account manager turnover, which is understandable given COVID, but that felt like a slight set back in the relationship. What problems are you solving with the product? What ...

Best Recruitment Optimization Software Around

What do you like best? If using Greenhouse properly, you work IN it. This leads to full visibility across the hiring team which means full transparency and consistent understanding of where the process is at. What do you dislike? Would prefer if the application was available in French, however as I understand it, that is on the roadmap - keeping my fingers crossed for an update soon! What problems are you solving with the product? What benefits have you realized? ...

Easy, intuitive platform to use for recruiting and talent acquisition

What do you like best? Easy to navigate UI. Straightforward navigation and ease of use What do you dislike? Reporting isn't using detailed or customizable unless you purchase their reporting add-on. Lots of nickel-and-diming for additional features (e.g. diversity & inclusion, onboarding) Recommendations to others considering the product: Get familiar with it from a user, hiring manager, and admin perspective What problems are you solving with the product? What benefits ...

Great tool, excellent support

What do you like best? Greenhouse is a very customizable tool, specially in terms of data and user permissions. We have access to very granular information that supports every recruiting decision making. Also, we have an excellent suport via chat or customer service. What do you dislike? Candidate survey is not customizable, so we cannot change the questions, nor the email sender or content. As a result, we have a low response rate. Also, interview scheduling is not the ...

Overall very positive experience with Greenhouse!

What do you like best? Very user friendly and easy to navigate. Customer support is very helpful when you do run into an issue. What do you dislike? Recently a change was made to scheduling- I like the new format but wish we could still see candidate availability on the same screen while physically scheduling them. What problems are you solving with the product? What benefits have you realized? It is easy to keep track of candidate progress and to keep the other ...

The best ATS in the world right now.

What do you like best? Flexibility and customisation are the best. Tony, Sonja are really great. Customer support and analytics support are amazing. The account manager is amazing. New product features to help all the clients achieve their business goals in terms of recruitment is awesome. Loved the front end which is easy for a recruiter, Hiring Manager, Admin, Analytics, Coordinators etc. The integrations are so easy with web hook and with APIs with multiple systems. Also the ...