FixMe.IT

Most cost effective and reliable IT remote help software on the market!

What do you like best? Easy to use, simple for users to connect to IT support What do you dislike? Really nothing to dislike about the product What problems are you solving with the product? What benefits have you realized? Remote support for company employees

Excellent experiences with fixme.it I use it for my personal business as well as at work.

What do you like best? Simplicity of use. I have many unattended clients I need to access and the tool is always ready. What do you dislike? No dislikes the product checks all the boxes. Recommendations to others considering the product: Just keep adding features What problems are you solving with the product? What benefits have you realized? Remote access to avoid vpn connections.

FIXME.IT is incredible for our agency

What do you like best? I like the ability to save time and gas by being able to remotely offer client id protected support to my remote users. This gives me the opportunity to get more things done in a day. What do you dislike? It would be neat if this solution worked with Apple computers and/or Android Recommendations to others considering the product: Be ready to save time and money in your windows IT environment while using fixme.it What problems are you solving with ...

IT Manager

What do you like best? The best thing that i like about this software is that it is very easy to use. What do you dislike? There is nothing about this product that i dislike Recommendations to others considering the product: try it What problems are you solving with the product? What benefits have you realized? We are handling all of our IT needs with this software

great remote access solution

What do you like best? EAse of use, restart, easy to get an end user set up quickly What do you dislike? desperatley need wake up command for unnatended clients , would be a complete gamechanger Recommendations to others considering the product: wake command for unattended clients.... REALLY NEEDED What problems are you solving with the product? What benefits have you realized? i.t. support , customer assistance

Excellent and reliable tool

What do you like best? Reliable. Works for all PCs where I connect. I’ve never had a single issue. What do you dislike? I would like to have a sort of “toolbox” repository where we can upload frequently used scripts and programs and have easy access to download and run them quickly on a user’s machine. What problems are you solving with the product? What benefits have you realized? We have users all over the country, and I have never had a single issue connecting to any of ...

The remote client software is perfect for us and the price is great

What do you like best? We support point of sale software. Our customer have grown accustomed to calling for support and we connect to their system in seconds. It makes it so nice for us and them. What do you dislike? I can think of anything. It does everything that we need. Recommendations to others considering the product: It works as well as Team Viewer. But, for a lot less money. We use the software everyday. We havent seen any bugs that would stop the usefulness of the ...

FixMe.IT = Great value for a great product

What do you like best? It is really easy for the end user to grant you access. The unattended access setup is very simple and fast as well. What do you dislike? The only downside I've run into is that the end user can remove your unattended access, which has unintentionally happened because they didn't realize what that really meant. Recommendations to others considering the product: Great price and very easy to use. Definitely recommend this product. What problems are ...

Great for working remotely with customers.

What do you like best? FixMe.It makes it easy for our customers to connect. During phone calls I'll have my customers connect to FixMe.It so I work on their system or have them see what I am doing on my own PC. What do you dislike? There is nothing that I dislike. It works well for my needs. What problems are you solving with the product? What benefits have you realized? I am guiding customers through an installation of our software so they can install it themselves without ...

Best Remote Support Software I have tried! Will continue to use

What do you like best? The low impact and footprint on the clients PC's What do you dislike? Not compatible or no APP for IOS or Android phones yet Recommendations to others considering the product: Ease of deployment and low learning curve It is very intuitive. What problems are you solving with the product? What benefits have you realized? I do remote support for many clients and this gives me the ability to do that without punching holes in their firewalls to do this.