Famly

quick and detailed response

The support team gave a quick and detailed response. They also check to see if I had any further issues that they could help with.

Famly support team are excellent

Have just gone live with Family so obviously questions crop up. Messaging Help - Always receive a prompt response and an answer to my questions. Similarly if I telephone. Have also had Zoom one to one calls for more complicated questions and on every occasion the support team have come up trumps (Not Donald!) 10/10

Great customer service

Great customer service - responsive and extremely helpful.

Very user friendly

Great app, saves a lot of time. Very user friendly and simple to use. Parents love it too

I contacted the Support team at Family for help with the upgraded package

I contacted the Support team at Family as I had two questions regarding the app. The responses were quick and so helpful. They were able to explain things clearly and in detail which made solving the problem very easy! When one of the questions required more research, the team explained what they were doing and kept me updated along the way. Most definitely the best online help I have received, thank you!

Speedy and excellent support service

I was very impressed with how quickly my question was responded too and the person that helped me gave me a really clear guide to resolve question.

I love this app it really helps me keep…

I love this app it really helps me keep families up to date with their little ones from nap times to nappy changes and pictures of activities!

"We wouldn’t be where we are today without the support of Famly!"

What do you like best about Famly? Famly is an amazing engagement tool to enhance everything we’re doing. The only reason the day to day in our nurseries comes to life for our families is because of Famly. Of course, parents talk to staff, but so much is shared and built in Famly. Famly is the mouthpiece for our staff to share with families all the brilliant work and activities they are doing, regularly and in real time. Famly does everything you would want a nursery management software to ...

"First class company and a fantastic product"

What do you like best about Famly? Famly always provide us with excellent customer service and support, nothing is too much trouble, they have spent the time to get to know the sector and really understand the challenges it faces. The software itself has been a fantastic addition to our operations and has streamlined many processes, saving valuable time for all staff. What do you dislike about Famly? There is little to say with dislikes, like any product improvements can always happen but ...

"The ultimate solution for Early Years Providers"

What do you like best about Famly? Famly saves you time, streamlines admin, improves communication between parents and your team, and supports early years providers with blogs, virtual CPD and clear messaging that places children at the heart of practice. Children's information tools help providers plan activities and experiences, track progress, keep parents updated, and focus on all aspects of keeping children safe. Ultimately you'll provide better care and education for children as ...