Dialpad Sell

Efficient Tool.

What do you like best? The efficiency and utility of the app! . What do you dislike? Sometimes it's hard to sync the phone and desktop app. Recommendations to others considering the product: It's very efficient and easy to use tool, will definitely improve your company communication. What problems are you solving with the product? What benefits have you realized? Communication through the company has become much easier.

Dialpad is great!

What do you like best? The customer service of Dialpad is unmatched. We love the customer service we receive. What do you dislike? To be honest, I can't think of anything that comes to mind. What problems are you solving with the product? What benefits have you realized? We love the speech coaching!

Great product that is cloud-bssed

What do you like best? Capability to move from app to app and devices. Remote work is awesome. What do you dislike? Nothing really. Overall it's awesome. It is cloud based so the connection isn't as stable. Recommendations to others considering the product: Please do a demo. You will love it and it will greatly help your team. What problems are you solving with the product? What benefits have you realized? Being able to text clients from a central number and not my number

Easy to use, great customer support, simple setup.

What do you like best? Gmail integrations and how easy it is to set-up What do you dislike? desktop software freezes and can be very slow at times which is likely a combination of internet and computer processing power. Recommendations to others considering the product: self serve IVR, What problems are you solving with the product? What benefits have you realized? Remote working for 250 users. The ability to closely monitor employees, call recording, sms and much much more.

Dialpad is super simple and easy-to-use

What do you like best? I especially like that it helps me keep track of my calling history overtime which I find to be really helpful. What do you dislike? It drops call some times so I have to refresh my page. What problems are you solving with the product? What benefits have you realized? The tracking history is helpful so that I'm not double calling people but it also keeps track of their numbers so I can easily find them at any time.

Dialpad works seamlessly with our lead system and makes doing outbounds so easy!

What do you like best? I like how easy it is to move from one call to the next. What do you dislike? Sometimes I feel like DP is slowing down the overall system but its not a big deal. Recommendations to others considering the product: NA What problems are you solving with the product? What benefits have you realized? I am not sure if im solving any problems

Helpful Tool for the Workplace

What do you like best? Easy to use and all calls/texts are in one accessible location. Easy to search for contacts or information. What do you dislike? The speech to text is pretty spotty and it would be super helpful if it was more accurate Recommendations to others considering the product: It's fantastic, easy, and will bring your business to a whole new level What problems are you solving with the product? What benefits have you realized? Having all contacts in one ...

Good product but sometimes it glitches

What do you like best? I like that I am able to read the transcripts of the calls after I have them. Although sometimes the quality of the transcript is bad. What do you dislike? I dislike getting multiple calls at once and having them drop. It happens a lot. What problems are you solving with the product? What benefits have you realized? I am able to keep track of my outreach to my customers a lot more effectively

Great product

What do you like best? Transferring from different sources and products. Being able to record calls on the go. What do you dislike? Nothing crazy I need to dislike. They are improving constantly. Recommendations to others considering the product: You take advantage of a cloud based Dial system as you can keep your info private and keep everything What problems are you solving with the product? What benefits have you realized? Nothing

Inside Sales

What do you like best? I love the ease of use, having dialpad on my laptop plus my cell means that I never miss a call. I have been able to also remotely listen to calls while not in the office. What do you dislike? I wish the analytics features were more robust. Recommendations to others considering the product: Give it a shot, you won't regret it. What problems are you solving with the product? What benefits have you realized? I have been able to more easily find calls ...