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Dialpad Contact Center - Contact Center Operations Software

Dialpad Contact Center

Revolutionize global collaboration with AI-powered customer intelligence.

4.5

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Starts from $75/User/Month

Dialpad Contact Center Reviews & Ratings

4.5

Very Good

Based on 111 ratings & 35 reviews

Rating Distribution

Excellent

(31)

Very Good

(3)

Good

(0)

Poor

(1)

Terible

(0)

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Showing 16-20 out of 35

CU

Celeste U

11/21/23

5 out of 5

"Excellence"

What do you like best about Dialpad Ai Contact Center? Perfect registrtaion of phone calls, messages, voice mail, records

BH

Brenda H

11/21/23

5 out of 5

"The easiest way to communicate"

What do you like best about Dialpad Ai Contact Center? I love that it is so easy to search up a phone number and immediately be able to call or text, the interface is incredible! Very organized as well, with most recent messages on top of the list

RR

Ryan R

08/16/23

5 out of 5

"Better phones, better tracking"

What do you like best about Dialpad Ai Contact Center? DialPad made having a central hub for calls and client management easy. Call recording was easily accessable and call monitoring was a bonus. DialPad made it very easy to track team members calls and maintain client communications.

LA

Linda A

07/13/23

5 out of 5

"New to Dial Pad and loving it"

What do you like best about Dialpad Ai Contact Center? The quickness and the way that the Ai Contact Center tries to resolves in an appropriate way. Its is easy to use and very easy to understand. They offer a solution as soon as they can.

AG

Adam G

07/12/23

5 out of 5

"Dialpad makes doing business smooth and efficient"

What do you like best about Dialpad Ai Contact Center? Calls connect quickly, the sound is great, and the Ai generated transcripts are pretty spot on. Makes doing business over the phone easy. I haven't used any competitors, but Dialpad is so great I have no reason to start looking elswhere.