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8.5/10

Spot Score

BigPanda - Incident Management Software

BigPanda

Streamlining crisis management for faster resolution.

4

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BigPanda offers custom pricing plan

BigPanda Reviews & Ratings

4

Very Good

Based on 90 ratings & 72 reviews

Rating Distribution

Excellent

(66)

Very Good

(4)

Good

(1)

Poor

(1)

Terible

(0)

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Showing 21-30 out of 72

AH

Adam H

11/23/22

5 out of 5

"Big Panda Review For FreeWheel"

What do you like best about BigPanda? I like the automation function. It helps our business. What do you dislike about BigPanda? The AI learning takes a little bit of a curve to learn. What problems is BigPanda solving and how is that benefiting you? Big Panda has helped our organization move away from email. We've gone from having to dump email every four days to once a week.

ML

Michael L

11/23/22

5 out of 5

"Big Panda helps NOC"

What do you like best about BigPanda? Ease of setup, configuration, and daily use. What do you dislike about BigPanda? Nothing really at this point. We've been using the tool for 6 months What problems is BigPanda solving and how is that benefiting you? Gives our teams a single point of view for all our monitoring sources and drastically reduces noise.

RD

Russ D

11/17/22

5 out of 5

"BP saves me time"

What do you like best about BigPanda? I was able to eliminate emails in my own inbox. What do you dislike about BigPanda? The home page could be a little more customizable What problems is BigPanda solving and how is that benefiting you? Faster training and reduction of emails

IL

Isabela L

11/15/22

5 out of 5

"A very good tool for alerts with good capabilities"

What do you like best about BigPanda? I like its features and that it creates multiple alerts for similar issues and you can create a large number of tickets and the event manager is great too. What do you dislike about BigPanda? Currently, they do not have any faults, all very well with this great tool. What problems is BigPanda solving and how is that benefiting you? It's implemented primarily for ticketing and creating alerts, and we've had a lot of success.

LM

Lorena M

11/10/22

5 out of 5

"AI-enabled tool for alerts and correlated events"

What do you like best about BigPanda? I like the metrics integration, and the intuitive user interface is excellent for being a bust environment offering data ingestion capabilities and a fantastic support team. What do you dislike about BigPanda? Currently, there are no faults; everything works as it should. What problems is BigPanda solving and how is that benefiting you? It is excellent for management, alerts, ticketing, complete administration in our organisation and improving productivity.

MA

Michele A

11/10/22

5 out of 5

"BigPanda an easy software for the analysis and management of incidents"

What do you like best about BigPanda? It's a good tool; I like that you can easily issue tickets, and the user interface is fantastic because it feels smooth for handling, monitoring and analysis. What do you dislike about BigPanda? There is nothing negative about this tool, just a little documentation for some features. What problems is BigPanda solving and how is that benefiting you? The benefits are many, such as incident resolution, monitoring, data analysis, tracking and ticketing, all ...

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NK

Nitesh K

10/12/22

5 out of 5

"It's a great AIOP tool. The features are amazing"

What do you like best about BigPanda? I love the timeline and activity tab, where we can see everything and the dashboards that we have in analytics tab it provide us more insight to the ongoing issues/activity. What do you dislike about BigPanda? I haven't faced any issues yet. So I don't have anything to dislike about Bigpanda What problems is BigPanda solving and how is that benefiting you? The alert correlation and enrichment features are more benefiting in handling our process

AK

Alison K

09/30/22

5 out of 5

"Excellent tool for alert service and incident management"

What do you like best about BigPanda? I like this tool; it is scalable and integrates seamlessly with various software to improve incident response times; I like that it makes management easy and configure. What do you dislike about BigPanda? Nothing is a tool that helps us a lot with load management. What problems is BigPanda solving and how is that benefiting you? It helps us generate alerts in our system and is stable and profitable for system monitoring and real-time notifications.

LK

Lucas K

09/30/22

5 out of 5

"Amazing monitoring software to track app performance"

What do you like best about BigPanda? I like that this tool is complete, facilitates monitoring, and provides excellent visualisation. I like monitoring and performance and being able to measure traffic. What do you dislike about BigPanda? It is an excellent software that is improving at a reasonable price. There is no dislike. What problems is BigPanda solving and how is that benefiting you? We monitor and track the application throughout the internal and external systems. It constantly ...

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SG

Shanda G

09/30/22

5 out of 5

"Very good alert system to be notified and attend incidents easily"

What do you like best about BigPanda? I like this software because it effectively and reliably manages alerts without effort. I like its user interface and that it can send an alert message to the team. What do you dislike about BigPanda? There is nothing that I wouldn't say. I like BigPanda everything is excellent and does not need updates. What problems is BigPanda solving and how is that benefiting you? We use BigPanda to resolve our issues in sync with the service, and it checks for ...

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