Zipwhip Reviews in January 2025: User Ratings, Pros & Cons

Awesome tool for communications

What do you like best? Text messaging is the fastest and most convenient way to communicate. With all the spam email and unknown phone callers, a TXT message is the perfect way to preface an introductory phone call with a client or applicant. This is perfect for sales and recruiting! What do you dislike? Sometimes the site is slow and contact history can take a long time to populate. What problems are you solving with the product? What benefits have you realized? Faster ...

Time Saver

What do you like best? I think it is so easy to use and saves a lot of time. What do you dislike? Some pictures do not come through, but thats it... What problems are you solving with the product? What benefits have you realized? We use zipwhip to reach to clients with lapsed policies for the most part. It is also a great paper trail.

easy to use

What do you like best? easiest way to stay in touch with our service customers What do you dislike? Have not found anything that doesn't meet our expectations Recommendations to others considering the product: very easy to use keeps communication working more effectively and efficiently while being very cost effective What problems are you solving with the product? What benefits have you realized? staying in contact with our service customers. It is quicker and much more ...

Clients Love it

What do you like best? Our clients love it even more than we do! Very easy to communicate in a text-loving society. What do you dislike? Seems overpriced compared to other technology services we use. What problems are you solving with the product? What benefits have you realized? Provides great real time communication and conversation tracking history to prevent miscommunication and resolve issues.

Almost Perfect

What do you like best? I love the easy contact with our radio listeners. The ability to have a single number for them to BOTH call and text for requests and games. The ability to give phone numbers actual names and facts about the people is wonderful. It helps to create a more personal experience. What do you dislike? The occasional difficulty of sending texts, sometimes they don't go through. Also the delay can be an issue sometimes. A text will be received hours after it was sent. ...

Great for mass communications

What do you like best? Easy to use - my team of 4 can share 1 line What do you dislike? I wish we could do more than 50 recipients. What problems are you solving with the product? What benefits have you realized? Able to get ahold of people easier. More people would prefer to text these days so this allows us to contact people during the day.

Great interface for your sales team

What do you like best? We like several things from Zipwhip. 1. The ability to have several users 2. The option we have to show auto-responses when the business is closed. 3. The option to have a button on the website that can send a text and start a conversation. 4. Group texts that you can send the information too and they can all reply individually. 5. The ability to have templated that we can add and schedule our texts to our later time. What do you dislike? Its missing integration ...

Great way to contact customers

What do you like best? Easy to use to contact consignee's. Quick contact. Most people prefer texting over calls. What do you dislike? You can not delete contacts. Have to log out multiple times when program fails to send textsc Recommendations to others considering the product: Definitely worth having as part of your customer service contact. So much faster response than calling. What problems are you solving with the product? What benefits have you realized? Quicker ...

Instant and Beneficial

What do you like best? the integration to link and download into the employees file. The group message feature, we can message HUNDREDS of employees at once. the scheduled texts features to set reminders. i like the template feature! What do you dislike? i wish there as a way to search for keywords within conversations Recommendations to others considering the product: try it, you will like it! What problems are you solving with the product? What benefits have you realized? ...

I love this texting platform

What do you like best? Makes high volume recruiting very simple. In this day people would rather text than answer a phone number they do not know. I love that this allows us to have an actual phone number not a 4 digit code. What do you dislike? I wish there was a search feature. Like you remember someone saying they needed to r/s an apt- so I try to control f to put in the date. I think that would be a great feature for the future. Recommendations to others considering the product: ...